11-13-2018 09:46 AM
I just spend 30 min on support line, first time someone hang up on me after I explained my problem, second time someone hang up just after picking up my call! This is just madness..
Anyway here's my problem, my laptop just freeze on random occassions, I can play game, browse internet, watch movie or even don't use it at all just have it open, and it just freeze. On screen I see blinking lines, or full screen go weird with pixels and colours, and high pitch noise. It's seems like it's looping last voice for example if I watched some movie it freezes last scene and voice/noise. Only solution I found is to hold power button till it shut down and open it again.
I did reinstall windows, in "normal" way, and also wiped everything and did factory reset. Still no fix. Sometimes it happens 4 times a week, sometimes 1 a month, but the issue exists.
Can anyone help me out please?