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05-03-2021

United Kingdom of Great Britain and Northern Ireland

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  • Registered: ‎05-03-2021
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Legion y540 17IRH Power Jack lose/broken?

2021-05-03, 21:56 PM

Hi

 

So I noticed after a few months of owning the laptop that the charging cable was getting looser, it got worse when any game that required the fans to kick in and made the temperature around the power port rise (it can get very hot). It has now got to the point where the power port surround is slightly warped and cracked and the charge cable plug will not stay in the port without holding it (it may even be cracked on the inside of the port I'm not sure attached best picture I could get). The laptop is only 9 months old is this something repaired under warranty that and would it require me to send it off if so or can I take it somewhere? is it best to discuss with a person on the phone? 

 

Thanks

Keith

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2640 Posts

04-23-2019

United States of America

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  • Posts: 2640
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Re:Legion y540 17IRH Power Jack lose/broken?

2021-05-04, 3:21 AM

Hello @WebbyK,

 

Welcome to the Community Forums.

 

Since the machine is still covered by the warranty I would suggest reaching out to service for assistance.

You can contact them at +44 333-777-3991.

Hope this helps.
Regards,
Jack_Lenovo1



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