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8 Posts

01-16-2018

Netherlands

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Legion y720 intel hd 630 (driver?) problem

2018-10-17, 1:50 AM

Hey,

 

My legion y720 has over the past month or so faced a couple of crashes. 3 in total, I believe.

 

Twice this happened while I was watching videos in chrome - both times seemingly when I had twitch.tv open in one tab, and was watching some reddit videos/webms in another.

 

The other crash was when I was watching a very (VERY!) high def video in VLC.

 

However, way more common are these little micro 'crashes' that happen while I'm watching videos in chrome. Like, the intel hd graphics driver crashes and resets, causing the video to go black/green and then return to normal. Sometimes accompanied by a screen 'flash' (like the kind you get when installing graphics drivers).

 

At first I tried installing the latest generic drivers from intel, but that didn't help. Then I tried uninstalling some programs that had their own drivers/services (spybot search&destroy, super anti-spyware), but that didn't solve it either. Then I completely uninstalled the drivers and the device, and had windows install drivers automatically. That didn't fix it either.

 

Finally, I did a clean install of the latest drivers provided on the lenovo support site.

 

Currently, the crashing SEEMS to have stopped (knock on wood). But I do still get those micro crashes, where videos will crash and go black/green before resetting.

 

I am a little worried that it might be a hardware problem. But then.. if that were the case, wouldn't it also cause artifacts? that doesn't happen.

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1437 Posts

05-01-2012

Israel

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Re: Legion y720 intel hd 630 (driver?) problem

2018-10-17, 8:34 AM

Games should run on the dedicated graphic card, not on Intel.

Install Lenovo Nerve Sense.

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981 Posts

01-04-2018

United States of America

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Re: Legion y720 intel hd 630 (driver?) problem

2018-10-17, 8:39 AM
Whenever you open your browser or VLC, right click, go to choose graphics processor, and then choose your GTX card. This will test to see if its actually the fault of your 630.

Let me know what happens.
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8 Posts

01-16-2018

Netherlands

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Re: Legion y720 intel hd 630 (driver?) problem

2018-10-21, 20:11 PM

 wrote:

Games should run on the dedicated graphic card, not on Intel.

Install Lenovo Nerve Sense.


Obviously, but how is that in any way relevant to my question? I didn't mention anything about games whatsoever.

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8 Posts

01-16-2018

Netherlands

6 Signins

105 Page Views

  • Posts: 8
  • Registered: ‎01-16-2018
  • Location: Netherlands
  • Views: 105
  • Message 5 of 5

Re: Legion y720 intel hd 630 (driver?) problem

2018-10-21, 20:16 PM

 wrote:
Whenever you open your browser or VLC, right click, go to choose graphics processor, and then choose your GTX card. This will test to see if its actually the fault of your 630.

Let me know what happens.

Well after my post I did change VLC to the nvidia card, and also changed the caching settings (300ms to 1000ms) and so far so good.

 

Chrome however is unable to use the nvidia card. https://forums.geforce.com/default/topic/573374/geforce-drivers/official-nvidia-326-80-beta-display-driver-feedback-thread-released-8-20-13-/post/3895121/#3895121

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