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11 Posts

02-12-2021

United Arab Emirates

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Legion y740-15irhg Lenovo vantage , no gaming features

2021-03-24, 8:13 AM

Hi,

 

I had to send my Lenovo y740 for repair due to bricked BIOS after (v1.11) bios update from vantage then the service center changed the motherboard. Now Lenovo vantage doesn't show any gaming features like hybrid mode, performance mode, network mode like it used to have before the repair. It simply has the ads, and detail of the product, warranty, battery. It recognizes my pc as y740-15irhg as well but no gaming features. I waited 1 week if it will update the vantage but no luck, all the drivers are updated, also installed vantage gaming features drivers for legion y740.

Then I tried to reinstall the windows from the Lenovo USB recovery from the official website but it failed in the middle of installing a fresh window with a pop-up of image write error ( whaaatttt how is it possible, the disk image is from Lenovo support page lol) and I retry it many times but it still gave the same error.  I switched the USB port hoping it will fix the installation, also changed the USB drive but same error. so I install the OS from the windows website and it works, simple and easy.

I installed all the drivers, gaming features for vantage for y740 irhg, Intel HD 630 DCH driver after changing the graphic from discrete to switchable on BIOS. Still, the vantage is not working. 

I checked the Motherboard model, It shows Lenovo lnvnb161216, and bios also reflects machine model number 81UH0007AX. How to fix it. 

Thanks

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2834 Posts

03-11-2020

Greece

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Re:Legion y740-15irhg Lenovo vantage , no gaming features

2021-03-24, 9:09 AM

Hi johngurung,

 

Welcome to the Community Forums.

 

Try Loading Default Settings in the BIOS to see if it will clear up some wrong ones that might prevent Vantage from enabling properly:

 

BIOS reset
- Press the power button to completely shut down the unit.
- Press the F1 repeatedly on startup to enter BIOS.
- Navigate to the "Restart" tab
- Press "Load Default Settings"
- Save & Exit changes or F10.

 

In the event this doesn't help solve the issue, try installing the gaming or enterprise version from here.

 

Make sure you also have the newest BIOS and Chipset drivers for your device:
You can find and install the newest drivers from the Lenovo Support Page
Just plot in the serial number of the device, click the search icon and select your device, then head to Drivers & Software, select Manual Update, then select the BIOS and Chipset section
Right click the files in question and select "Run as Administrator".
**Note: Make sure the AC adapter is connected and that you have at least 30% battery charge when performing BIOS updates. Do not turn off the device while the BIOS update is running as this can cause serious damage to the motherboard and prevent the device from functioning properly or at all.

 

Regards

 

Voithos



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11 Posts

02-12-2021

United Arab Emirates

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  • Message 3 of 8

Re:Legion y740-15irhg Lenovo vantage , no gaming features

2021-03-25, 6:06 AM

Hi,

 

Thanks for the instruction but it didn't work for me, While I tried to install enterprise vantage it direct me to normal vantage. And same ads, and basic features. 
Even vantage key on the keyboard doesn't work for me. My bios is 1.10 latest and every drivers is upto date.


Thank you

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1022 Posts

09-27-2019

China

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  • Message 4 of 8

Re:Legion y740-15irhg Lenovo vantage , no gaming features

2021-03-25, 8:58 AM

hi

Could you please send us  C:\ProgramData\Lenovo\ImController\shared \MachineInformation.xml

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11 Posts

02-12-2021

United Arab Emirates

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  • Message 5 of 8

Re:Legion y740-15irhg Lenovo vantage , no gaming features

2021-03-25, 15:31 PM

Hi sorry for late reply... There is no legion,., its mentioned idea .. :(

 

<?xml version="1.0" encoding="utf-16"?>
<MachineInformation xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <BiosVersion>BVCN12WWV1.08</BiosVersion>
  <BiosDate>12042019</BiosDate>
  <ECVersion>1.12</ECVersion>
  <Brand>idea</Brand>
  <Country>AE</Country>
  <DateCreated>2021-03-25T02:07:28</DateCreated>
  <EnclosureType>notebook</EnclosureType>
  <Family>Y740-15IRHg</Family>
  <FirstRunDate>2021-03-24T11:26:53</FirstRunDate>
  <Locale>en</Locale>
  <MTM>81UH</MTM>
  <Manufacturer>LENOVO</Manufacturer>
  <OSBitness>64</OSBitness>
  <OSVersionString>10.0.19042.867</OSVersionString>
  <OSName>Windows 10 Home</OSName>
  <OS>WIN10</OS>
  <CPUAddressWidth>64</CPUAddressWidth>
  <CPUArchitecture>x64</CPUArchitecture>
  <PreloadTagList />
  <Serialnumber>MP1PFR3M</Serialnumber>
  <SKU>LENOVO_MT_81UH_BU_idea_FM_Y740-15IRHg</SKU>
  <SubBrand>Lenovo</SubBrand>
</MachineInformation>

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1022 Posts

09-27-2019

China

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  • Message 6 of 8

Re:Legion y740-15irhg Lenovo vantage , no gaming features

2021-04-06, 10:08 AM

hi

Your device family name is wrong, please ask Lenovo service for help. Your family name missed Legion.

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11 Posts

02-12-2021

United Arab Emirates

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  • Message 7 of 8

Re:Legion y740-15irhg Lenovo vantage , no gaming features

2021-04-09, 8:19 AM

Hello,

 

I already sold this laptop. Bios update problem, repair problem, after repair another stupid problem, :) Done with lenovo

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23 Posts

06-04-2021

India

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  • Message 8 of 8

Re:Legion y740-15irhg Lenovo vantage , no gaming features

2021-06-04, 6:21 AM
I'm also tired dealing with Lenovo. Probably, one of the worst decision of my life. I'll never buy any lenovo product again unless they give it to me for free.
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