English Community

Gaming – Lenovo LegionGaming Laptops
All Forum Topics
Options

8 Posts

11-16-2020

VN

9 Signins

50 Page Views

  • Posts: 8
  • Registered: ‎11-16-2020
  • Location: VN
  • Views: 50
  • Message 1 of 17

Legon Y540 Fn + Q is not show popup.

2021-01-08, 15:24 PM

Hello everyone.

I have Legion Y540-15IRH, it's not show popup when i press Fn + Q.

I'm installed Lenovo Utility but it's still not work, utility only working with Fn + F1-F12, Capslock,...

My friend have Y740 with same options like me, it's still showing.

 

So what is problem? It's about BIOS version? Im installed BHCN39WW and downgrade to BHCN27WW, it's still not working.

Someone can help me? 

 

Thanks so much!

 

Here is my friend laptop No photo description available.

Solved! See the solution
Reply
Options

24 Posts

12-28-2020

CN

10 Signins

225 Page Views

  • Posts: 24
  • Registered: ‎12-28-2020
  • Location: CN
  • Views: 225
  • Message 2 of 17

Re:Legon Y540 Fn + Q is not show popup.

2021-01-12, 6:34 AM

Hi;

Please download the tool from the link below, and open up it.

Then you can press "Fn + Q" and see if show anything on the App. You can take a photo and upload here.

 

https://meta.box.lenovo.com/v/link/view/4eb64ae316374ff7889ec3ec57d943f1

Reply
Options

24 Posts

12-28-2020

CN

10 Signins

225 Page Views

  • Posts: 24
  • Registered: ‎12-28-2020
  • Location: CN
  • Views: 225
  • Message 3 of 17

Re:Legon Y540 Fn + Q is not show popup.

2021-01-12, 6:38 AM

Forget to tell you the unzip password: lenovo

Reply
Options

8 Posts

11-16-2020

VN

9 Signins

50 Page Views

  • Posts: 8
  • Registered: ‎11-16-2020
  • Location: VN
  • Views: 50
  • Message 4 of 17

Re:Legon Y540 Fn + Q is not show popup.

2021-01-12, 8:25 AM

 

It's here, still working but not showing up.

Reply
Options

8 Posts

11-16-2020

VN

9 Signins

50 Page Views

  • Posts: 8
  • Registered: ‎11-16-2020
  • Location: VN
  • Views: 50
  • Message 5 of 17

Re:Legon Y540 Fn + Q is not show popup.

2021-01-12, 16:44 PM
Can you continue to support me? Thanks.
Reply
Options

24 Posts

12-28-2020

CA

14 Signins

235 Page Views

  • Posts: 24
  • Registered: ‎12-28-2020
  • Location: CA
  • Views: 235
  • Message 6 of 17

Re:Legon Y540 Fn + Q is not show popup.

2021-01-12, 17:48 PM

The OSD (on screen display) is related to the Lenovo Utility app (I believed).

 

1) check to see if you have the app installed using MS Store

2) if you have, uninstall it and reboot

3) install the app through MS Store and reboot

4) after reboot, you need to run the app once (afterward, it will run with windows startup)

5) try again, if there is no other reason, your OSD should be working now

 

This is a community forum and I am just an user like yourself.  Hope this help.

 

You should obtain technical support through Lenovo service center as your main resource.

 

Reply
Options

24 Posts

12-28-2020

CN

10 Signins

225 Page Views

  • Posts: 24
  • Registered: ‎12-28-2020
  • Location: CN
  • Views: 225
  • Message 7 of 17

Re:Legon Y540 Fn + Q is not show popup.

2021-01-13, 2:46 AM

Hi MeowbiteR:

 

I agree with Ah Wah. 

You can verify if the Lenovo Utility is installed and running.

If not install, you can search and install it on MS Store.

 

Task Manager->details:

 

 

Reply
Options

24 Posts

12-28-2020

CN

10 Signins

225 Page Views

  • Posts: 24
  • Registered: ‎12-28-2020
  • Location: CN
  • Views: 225
  • Message 8 of 17

Re:Legon Y540 Fn + Q is not show popup.

2021-01-13, 3:35 AM

More:

1)You should check ITS driver further, which is "Fn + Q"  key dependency.

   Go to Device manager -> System devices -> Lenovo Notebook ITS driver

   NOTE! Fn + Q is required this driver mandatorily.

 

 

2) Or you can do the same thing (switch between the two modes) to check if it works;

    If it works, the ITS driver is installed, otherwise it is not installed.

Reply
Options

8 Posts

11-16-2020

VN

9 Signins

50 Page Views

  • Posts: 8
  • Registered: ‎11-16-2020
  • Location: VN
  • Views: 50
  • Message 9 of 17

Re:Legon Y540 Fn + Q is not show popup.

2021-01-13, 4:25 AM
I have Lenovo Utility app and Lenovo Vantage. Im reinstall both from MS Store but it's still not working. Thanks for your answer, Ah Wah.
Reply
Options

8 Posts

11-16-2020

VN

9 Signins

50 Page Views

  • Posts: 8
  • Registered: ‎11-16-2020
  • Location: VN
  • Views: 50
  • Message 10 of 17

Re:Legon Y540 Fn + Q is not show popup.

2021-01-13, 4:29 AM

I have ITS driver already. Fn + Q still working but not showing :( 

Here is it.

And i have Utility App too. 

Dont know, is that Legion Y540 not support this feature? Only in Y740?

BPBWXS

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms