05-16-2018 12:52 AM
I've recently bought a Lenovo Legion (Y520-15IKBN 80WK00U8MH)
And since I've got this laptop I have experienced a lot of problems with it.
As I understood this is a gaming laptop but it really doesn't look like it.
I've got so many problems but the biggest one is that the laptop only has only 1 jack, so I've got to choose, use the sound or microphone cable of my headset, I've tried using sound from my headset and sound from the built-in microphone from my laptop, but the mic quality is so **bleep**, I paid 1200 EUR for this laptop and the makers can't even afford to build in a good quality microphone.
Also when I plug out my headset and plug it in then there comes no sound from my headset, I've updated all my drivers but it didn't fix it, I have to restart my laptop everytime to plug my headset in again.
Also, I can't use multiple buttons on my keyboard, I understood that this is a GAMING LAPTOP but I can't use w+shift+z, the button z doesn't work, I have to let go shift or w to let z work, **bleep** is that for bull**bleep**? a 3-key rollover in a 1200 EUR gaming laptop.
Has anyone suggestions how I can fix the main problems, I can live with the small laptop problems, but I regret buying this laptop.
05-16-2018 07:39 AM - edited 05-16-2018 07:42 AM
Youre second issue is true. I also have this problem:
If I play GTA5 and if I play a race i have to use the numblock and WSAD. I Sometimes i have to push W+A 4+8 or 5. That does not work with my Y520 so all player with Controller or a better keyboard simple catch me.
Your first issue
I would suggest to get a fresh install of windows and see if this works. Fresh install means with Media Creation Tool and not via Windows itself "FRESHSTART"!
05-16-2018 10:44 AM
I had a similar issue with headphones not being picked up when unplugged and plugged back in on the Y720, however, this might be a different cause. In my case, I found the culprit to be that I had disabled Realtek HD Audio on startup (I was trying to reduce startup times/cut down on memory usage). Re-enabling it has eliminated that issue. If you check task manager and go to the startup tab, you can see the list of enabled and disabled tasks on startup. Right-clicking on any of them allows you to enable or disable them, so if your Realtek software is disabled, I would suggest re-enabling it (or if you really want to get something less resource intensive, find an alternative software online).
05-16-2018 01:29 PM
Y720 has audio / microphone combo jack. It means you can connect your headset audio and microphone cables using 3.5mm splitter, for example this one - https://www.amazon.co.uk/UGREEN-Headphone-Splitter-Controller-Headphones-White/dp/B00Y458NA6/ref=sr_...
Second option is to purchase 3.5mm to USB or USB-C, for example this one - https://www.amazon.co.uk/Huawei-USB-C-Earphone-Adapter-white/dp/B076X8W2QR/ref=sr_1_3?ie=UTF8&qid=15...
05-17-2018 03:58 PM
You can try restart Windows Audio Endpoint Builder service when your described problem happens. Search for "services.msc" and then right click on "Windows Audio Endpoint Builder" service, then click on "Restart".