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JeemSeJunaid
Paper Tape
Posts: 5
Registered: ‎01-05-2017
Location: PK
Views: 239
Message 1 of 6

Lenovo Ideapad Y700 USE Port not working

Kindly I need help with the following issue from Lenovo representitive.

I am using Lenovo Ideapad Y700 (Gaming Laptop) bought in July 2016, one of the USB ports which was working for first 2 months stopped working suddenly. Since then it is not working. When I connect USB or Mouse it does not work anymore. I have tried to disable the usb ports & reinstal the drivers after uninstalling them but nothing has worked for me. Kindly let me know what is the best solution for this issue.

Regards

Junaid

Support Specialist
Posts: 153
Registered: ‎11-28-2016
Location: GB
Views: 192
Message 2 of 6

Re: Lenovo Ideapad Y700 USE Port not working


@JeemSeJunaid wrote:

Kindly I need help with the following issue from Lenovo representitive.

I am using Lenovo Ideapad Y700 (Gaming Laptop) bought in July 2016, one of the USB ports which was working for first 2 months stopped working suddenly. Since then it is not working. When I connect USB or Mouse it does not work anymore. I have tried to disable the usb ports & reinstal the drivers after uninstalling them but nothing has worked for me. Kindly let me know what is the best solution for this issue.

Regards

Junaid


Hi JeemSeJunaid,

 

Welcome to the Forum.

Have you tried to update the BIOS of your unit? Likey that should resolve the issue with the USB port. 

You will find the update for the BIOS in the Lenovo website support. 

 

Please let us know if this works.

 

Regards.

JeemSeJunaid
Paper Tape
Posts: 5
Registered: ‎01-05-2017
Location: PK
Views: 185
Message 3 of 6

Re: Lenovo Ideapad Y700 USE Port not working

There is an update on the website, I am not sure if it is the right one for me or not. Dont want to screw anything up. Could you paste a link if possible?
Thanks & Regards
JeemSeJunaid
Paper Tape
Posts: 5
Registered: ‎01-05-2017
Location: PK
Views: 176
Message 4 of 6

Re: Lenovo Ideapad Y700 USE Port not working

my model number is 80NW
JeemSeJunaid
Paper Tape
Posts: 5
Registered: ‎01-05-2017
Location: PK
Views: 176
Message 5 of 6

Re: Lenovo Ideapad Y700 USE Port not working

I tried to update Bios and it says the version installed is same
JeemSeJunaid
Paper Tape
Posts: 5
Registered: ‎01-05-2017
Location: PK
Views: 152
Message 6 of 6

Re: Lenovo Ideapad Y700 USE Port not working

will some one from lenovo reply to my concerns?

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