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10 Posts

12-22-2017

United States of America

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  • Posts: 10
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Lenovo LEGION Y520 sound turning off randomly

2021-03-02, 0:44 AM

Hello, 

 

 

The sound on my Lenovo LEGION Y520 has been turning itself off randomly like the sound icon gets the red circle crossing it out, and each time I have to manually turn it back on. 

 

 

Any Ideas on how to fix it?

 

Thank you,

-SelectLOL

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2266 Posts

04-23-2019

United States of America

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  • Posts: 2266
  • Registered: ‎04-23-2019
  • Location: United States of America
  • Views: 19789
  • Message 2 of 2

Re:Lenovo LEGION Y520 sound turning off randomly

2021-03-02, 10:06 AM

Hello @SelectLOL,

 

Thanks for reaching out.

 

Would you mind checking if the mute key which should be on F1 is stuck or pressed down in any way?

You could also try updating the audio drivers from the support site if you haven't already done that.

 

Support site: https://pcsupport.lenovo.com/jp/en/products/laptops-and-netbooks/legion-series/legion-y520-15ikbn/downloads/driver-list/component?name=Audio

 

Regards,

Jack_Lenovo1



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