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3 Posts

01-18-2015

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Lenovo Legion 5 15ACH6H screen flickering

2021-06-09, 12:53 PM

I have just got delivery of new laptop today and after setting up windows I noticed a lot of screen flickering. I ran windows update until there were no more updates yet the screen was still flickering.

 

I opened the Lenovo Vantage software and turned off hybrid mode so the Nvidia GPU would be used, I restarted and after the restart there was no more flickering. 

 

I went back to the hybrid mode and rebooted and there was flickering again.

 

How do I fix this issue as I don't want to run in dedicated GPU mode all the time?

 

EDIT: Posted a video so you can see the issue

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3108 Posts

04-23-2019

United States of America

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Re:Lenovo Legion 5 15ACH6H screen flickering

2021-06-09, 16:30 PM

Hello @Liam5,

 

Welcome to the Community Forums.

 

Kindly try updating the AMD display drivers of the machine from the support site.

You can download it using this link (please note that you may have to enter your serial number in order to get the right file): https://pcsupport.lenovo.com/ph/en/products/laptops-and-netbooks/legion-series/legion-5-15ach6h/downloads/driver-list/component?name=Graphics%20Processing%20Units%20%28GPU%29


Hope this helps.
Regards,
Jack_Lenovo1



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3 Posts

01-18-2015

United States

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  • Posts: 3
  • Registered: ‎01-18-2015
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  • Message 3 of 6

Re:Lenovo Legion 5 15ACH6H screen flickering

2021-06-09, 17:27 PM

I installed the driver from the link you gave me and after a reboot I am still getting the flickering issue.

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3108 Posts

04-23-2019

United States of America

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Re:Lenovo Legion 5 15ACH6H screen flickering

2021-06-10, 19:53 PM

Hello @Liam5,

 

Thanks for writing back.

 

This is definitely odd behavior.

Can you provide me with more information about your setup?

Are you using external monitors with the machine?

Can you also please try accessing safe mode and the BIOS to see if the flickering is still active there.


Regards,

Jack_Lenovo1



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3 Posts

01-18-2015

United States

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  • Posts: 3
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  • Location: United States
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  • Message 5 of 6

Re:Lenovo Legion 5 15ACH6H screen flickering

2021-06-10, 20:07 PM

The flickering occurs in the BIOS screen and in safe mode as well. 

 

I have spent the best part of a day trying different things but in the end I just rang up the retailer I bought it from and they have agreed to send me a replacement.

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3108 Posts

04-23-2019

United States of America

588 Signins

23859 Page Views

  • Posts: 3108
  • Registered: ‎04-23-2019
  • Location: United States of America
  • Views: 23859
  • Message 6 of 6

Re:Lenovo Legion 5 15ACH6H screen flickering

2021-06-11, 18:14 PM

Hello @Liam5,

 

Sorry for the late reply.

 

Since the flickering is still in the BIOS it is possible that this is a hardware related issue.

Glad the retailer was able to provide assistance to you.

 

Regards,

Jack_Lenovo1



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