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2 Posts

07-08-2021

Hungary

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Lenovo Legion 5 5800h rtx3070 doesnt start up

2021-07-08, 16:24 PM

Hello!

I ran into an issue and I thought maybe you can help. Today I bought a non pro 17" model (legion 5 17ach6h) and it wont start up. I cant even turn on the laptop, the LED that should flash when you are charging the laptop doesnt do anything, so the laptop does not charge for some reason. I tried it with different cables, and to attach to differenct connectors but it doesnt solve the problem. Do you have any advise in this situation?

Thank you for your response!

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4533 Posts

04-23-2019

United States of America

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Re:Lenovo Legion 5 5800h rtx3070 doesnt start up

2021-07-09, 13:07 PM

Hello @kristof9869,

 

Welcome to the Community Forums.

 

Kindly try performing a power drain on the machine.

This can be done by holding down the power button for 30 seconds while unplugged.

Hope this helps.
Regards,
Jack_Lenovo1



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2 Posts

07-08-2021

Hungary

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  • Posts: 2
  • Registered: ‎07-08-2021
  • Location: Hungary
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Re:Lenovo Legion 5 5800h rtx3070 doesnt start up

2021-07-09, 23:58 PM

Hello!

 

Tried it but it didnt work.

I have to mention that I couldnt even turn it on one time. So the laptop was never turned on due to the problem.

Do you have any advise in this situation?

 

 

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1 Posts

07-22-2021

Austria

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Re:Lenovo Legion 5 5800h rtx3070 doesnt start up

2021-07-22, 9:41 AM

Hi, I have the same issue on the same legion model.

Bought on 1st July in Czech Republic, worked just fine until yesterday. Yesterday, I could no longer start the laptop. No light on the power button, but the LED near the power cable is white.

I noticed some kind of issue during my last booting of the machine the day before-I think I had to hold the power button longer in order for it to start, then it booted without problems, ran smoothly for the odd 3 hours in use, I powered it down, pulled the power brick out and went to sleep. Could not start it 12 hours  later..

As it is still in warranty, I will return it but it is pretty aggravating, I cannot backup my data and am probably facing several weeks of repairs.

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