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3 Posts

07-21-2021

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Lenovo Legion 5 Pro left side of touchpad sporadically becomes unresponsive

2021-07-21, 14:58 PM

As the title says.  I have concluded that it is a software/driver issue, because this issue does not persist while in the BIOS, even for extended periods of time.  It is the same issue as described in the reddit post here.

I am currently in talks with Lenovo support, and am deciding if I want an RMA or to wait for them to release a driver update for it.

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3722 Posts

04-23-2019

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Re:Lenovo Legion 5 Pro left side of touchpad sporadically becomes unresponsive

2021-07-21, 22:35 PM

Hello @Fredyoda,

 

Welcome to the Community Forums.

 

Have you tried uninstalling the drivers from the Device manager then rebooting the machine?

This has worked for me personally when I have issues with the touchpad.

 

Just look for the HID compliant touchpad drivers in the Human interface section of the device manager.

Select uninstall then reboot your machine to reinstall the drivers.

Hope this helps.
Regards,
Jack_Lenovo1



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6 Posts

07-15-2021

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Re:Lenovo Legion 5 Pro left side of touchpad sporadically becomes unresponsive

2021-07-22, 3:08 AM

I had this problem and it was a hardware issue. I had my touch pad replaced and it fixed the issue.

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10 Posts

09-21-2019

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Re:Lenovo Legion 5 Pro left side of touchpad sporadically becomes unresponsive

2021-07-23, 15:56 PM

Did you find a fix?  I'm having the same issue

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6 Posts

07-15-2021

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Re:Lenovo Legion 5 Pro left side of touchpad sporadically becomes unresponsive

2021-07-23, 16:13 PM

The fix was having my touchpad replaced.

 

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3 Posts

07-21-2021

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Re:Lenovo Legion 5 Pro left side of touchpad sporadically becomes unresponsive

2021-07-23, 16:13 PM
Not yet, I'm considering either going the RMA route or asking for a touchpad replacement. I've tried all of their troubleshooting steps but none have fixed it.
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10 Posts

09-21-2019

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Re:Lenovo Legion 5 Pro left side of touchpad sporadically becomes unresponsive

2021-07-24, 18:51 PM
Really hoping it doesn't come to that. Just finished transferring everything from my previous laptop to this one and installing all the programs I need.
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3 Posts

07-21-2021

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Re:Lenovo Legion 5 Pro left side of touchpad sporadically becomes unresponsive

2021-07-24, 23:40 PM
Same here, but it will be worth it for a touchpad that works
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29 Posts

07-09-2021

United Kingdom of Great Britain and Northern Ireland

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Re:Lenovo Legion 5 Pro left side of touchpad sporadically becomes unresponsive

2021-07-25, 11:56 AM

I have disabled my touchpad as it was causing issues with music stuttering.

Lenovo Legion 5 AMD Ryzen 7-5800H 16GB 512GB SSD 15.6 Inch FHD GeForce RTX 3070 8GB Windows 10
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10 Posts

09-21-2019

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Re:Lenovo Legion 5 Pro left side of touchpad sporadically becomes unresponsive

2021-07-31, 17:15 PM

I opened up a ticket and they did something remotely that seems to have fixed it for me.  On day 3 and I haven't had any of the menus or search things pop up, plus the left side hasn't become unresponsive yet

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