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2 Posts

06-08-2021

France

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Lenovo Legion 5 pro touchpad issue

2021-06-08, 19:37 PM

Hello everybody, 

 

So, I just received my Lenovo Legion 5 pro today and I have this problem where the touchpad will stuck for few seconds and will randomly activate some windows 10 gesture like show desktop or the research or even the notification center. 

 

I already uninstall and reinstall the driver but I still have this issue.

 

Thank you for your help !! 

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3108 Posts

04-23-2019

United States of America

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Re:Lenovo Legion 5 pro touchpad issue

2021-06-09, 9:08 AM

Hello @Fourkap,

 

Welcome to the Community Forums.

 

You should be able to disable the Windows 10 touchpad gestures.

This can be done by opening the settings and going to the touchpad options.

 

You can set the Multifinger gestures to nothing and that should disable the gestures.

Hope this helps.
Regards,
Jack_Lenovo1



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2 Posts

06-08-2021

France

3 Signins

35 Page Views

  • Posts: 2
  • Registered: ‎06-08-2021
  • Location: France
  • Views: 35
  • Message 3 of 4

Re:Lenovo Legion 5 pro touchpad issue

2021-06-09, 15:18 PM
Hi @Jack_Lenovo1, Thank you for your help as well as for this warm welcome. Unfortunetaly this did not help, even if I disable the windows gesture the touchpad get stuck for like 10-15 seconds and nothing can be done. I call suport and they offer me a machine replacement but I am not sure if this is a hardware issue. By the way sorry for my english this is not my native tongue.
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3108 Posts

04-23-2019

United States of America

588 Signins

23859 Page Views

  • Posts: 3108
  • Registered: ‎04-23-2019
  • Location: United States of America
  • Views: 23859
  • Message 4 of 4

Re:Lenovo Legion 5 pro touchpad issue

2021-06-10, 19:56 PM

Hello @Fourkap,

 

Thanks for the update.

 

If you've already reached out to service and they have offered a replacement it may be best to follow their instructions.

Since touchpads are usually very easy to use and don't have this interaction I would say that it is possible that it is hardware related.

 

Regards,

Jack_Lenovo1



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