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1 Posts

07-21-2020

Iceland

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Lenovo Legion 5i Touchpad not working

2020-07-21, 20:38 PM

Hi, I can not use my touchpad it happened on startup when I got the computer when I was installing windows 10 it didn't even work there, and then I reinstalled windows 10 but it still didn't work.

its not disabled I cant find it in the device manager and it does not show up in Mouse Settings.

I checked Lenovo Vantage and checked for any updates and windows 10 is updated also.

I cant find anything in BIOS about enabling the Touchpad.

 

Device Manager Shows this:

 

Mouse Properties Shows this:

Elan was not there, I was trying to download the y540 driver to check that if it did would work but sadly it didn't.

 

My laptop model number is: Legion 5-15IMH05H (Lenovo) - Type 81Y6

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299 Posts

08-27-2016

Greece

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  • Message 2 of 17

Lenovo Legion 5i Touchpad not working

2020-07-25, 7:42 AM
Hi, i would suggest to run linux from usb and check if the touchpad works. If it works in linux then it is a drivers problem in windows which you can solve by visiting support.lenovo.com Otherwirse it may be a hardware issue so you should do a warranty claim.

I am a volunteer in this forum and also a lenovo user. If i helped you, click on the kudos button!

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1 Posts

10-06-2020

India

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  • Message 3 of 17

Re:Lenovo Legion 5i Touchpad not working

2020-10-06, 15:42 PM

Once try to activate the touchpad by pressing the fn key and f10 key as it is a shortcut key

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1 Posts

10-19-2020

India

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Re:Lenovo Legion 5i Touchpad not working

2020-10-19, 7:02 AM

I am also facing the same issue on my new lenovo Legion 5i

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1 Posts

11-24-2020

United States of America

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  • Message 5 of 17

Re:Lenovo Legion 5i Touchpad not working

2020-11-24, 4:17 AM

Yeah i just my bought legion 5 and found out that the touchpad is not working so if i can't fix it right now. I'm sending it back and see what they can do about it very disappointing because i spent all of my money on this laptop only to find out that something is wrong with it 

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1 Posts

11-24-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 6 of 17

Re:Lenovo Legion 5i Touchpad not working

2020-11-24, 19:41 PM

Did you or anyone else find a solution to this? Have the same problem.

 

Model Lenovo Legion 5P 15ARH05H

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2 Posts

11-25-2020

Canada

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  • Message 7 of 17

Re:Lenovo Legion 5i Touchpad not working

2020-11-25, 4:24 AM

Same here. Has been using the laptop for a few days with a wireless mouse so I didn't even notice until recently that I unplugged it and the cursor suddenly disappeared. 

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2 Posts

11-25-2020

Canada

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  • Message 8 of 17

Re:Lenovo Legion 5i Touchpad not working

2020-11-25, 4:52 AM
Finally did. Go to Device Manager -> Click Keyboards -> There will an exclamation mark on one of the devices (mine was the Lenovo Keyboard Device) -> Double Click that one -> go to the Driver tab and then Roll Back Driver. Once it's done you should be able to use it again. I think their last update is not compatible with Win10 or something....
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1 Posts

12-10-2020

India

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  • Message 9 of 17

Re:Lenovo Legion 5i Touchpad not working

2020-12-10, 19:24 PM

thanks a lot bro for helping me out 

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1 Posts

12-15-2020

United States of America

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  • Message 10 of 17

Re:Lenovo Legion 5i Touchpad not working

2020-12-15, 9:46 AM

Hi there I had same problem also. 

This how I fix mines.

1.You can either go  Uninstall it on device manager and your computer will install it again.

2. You can update driver her on Lenovo.

3. Lots of times we just hit button's on accident.

So solution for that is hold (fn) key plus the (f10)

Key it will unlock you touch pad lol... hope this helps ya out and other ppl.

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