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31 Posts

02-17-2018

Poland

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Lenovo Legion Y520-15IKBM low FPS and battery issue

2018-02-17, 13:06 PM

Hello,

 

I recently bought Y520-15IKBM. I face two problems described below.

 

CPU: i5-7300HQ 2.50Ghz

RAM: Ramaxel 8 GB

GPU: GTX1060 Max Q

SSD: NVMe 256GB

 

 

I've got a problem with low FPS in games no matter what the graphics settings are (low or high). The difference between ultra and low settings is barely noticeable.

 

For example:

Counter-Strike Global Offensive on lowest settings: 

 

 Go to https://youtu.be/9SmtY_CC_Tc

 

Dota2: 

 

Borderlands 2 on ultra settings:

which I believe is quite a good result, however changing those settings to low gives not much great boost (70-100FPS).

 

Things I've done:

  • Updated all drivers and BIOS - I'm not sure but I think it worked better before updating anything.
  • Disabled XBOX features
  • Disabled Geforce experience overlay and additional settings
  • Modified NVIDIA settings for specific applications to lower settings as much as possible

 

I'm using high-performance power mode.

Plugged in.

On a desk. 

 

Here is the same setup but in Dell Inspiron 7577. This video was recorded on high settings. I can't even get similar results with the lowest possible. 

 

Battery issue:

From time to time there is a notification that battery is really low and needs plugging in (9%). After reconnecting charger it's 100% (or 98/99) again. Also, the battery (even on saving mode) is quite bad. 2-3 hours on 25-50% brightness is maximum without gaming. Just internet browsing. 

 

Things I've done: 

  • Powering off and pressing turn on button for 45 seconds.
  • Discharging battery and charging again (like 3 times already)
  • Updated all drivers and BIOS - what's noticeable there were more options for a battery mode in Lenovo settings (ex. not charging more than 70%).

 

Is there something I'm missing? I wanted to have a laptop which will work without problems out of the box and I face constant problems... I've got better results on my old PC with GTS 250.

 

Thanks for any help.

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3508 Posts

04-02-2014

Mexico

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Re: Lenovo Legion Y520-15IKBM low FPS and battery issue

2019-09-17, 15:45 PM

It sounds like you've just received a bad laptop. Besides a bad motherboard, the problem could also be with the charger itself or the battery.

 

Honestly after so many months and couple of motherboard replacements, I cannot provide much advice other than contacting the Lenovo support again and asking the to replace the battery/charger as well. Sorry about the state of your laptop.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
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1 Posts

10-03-2018

United Arab Emirates

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  • Message 2 of 9

Re: Lenovo Legion Y520-15IKBM low FPS and battery issue

2018-10-03, 9:22 AM

Hi 

Hope you found a solution or at least an understanding for this  situation.

cuz i orderd the same laptop and faced the same things

please replay if you see this message.

thank you

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31 Posts

02-17-2018

Poland

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  • Message 3 of 9

Re: Lenovo Legion Y520-15IKBM low FPS and battery issue

2018-10-06, 21:07 PM

Hey,

 

I had my laptop on warranty twice.

I had motherboard replaced and the laptop returned with broken fan, then I had fan replaced..

 

Unfortunetly, I still have the issue. I found out that CPU gets 2,3Ghz max in games and temps are between 70-80. Maybe that's some kind of thermal throttling, idk. I'm gonna send it to warranty again next week.

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31 Posts

02-17-2018

Poland

49 Signins

694 Page Views

  • Posts: 31
  • Registered: ‎02-17-2018
  • Location: Poland
  • Views: 694
  • Message 4 of 9

Re: Lenovo Legion Y520-15IKBM low FPS and battery issue

2019-03-27, 16:17 PM

Had the motherboard replaced again. Seems like performance issue is resolved but it stills freezes randomly and pops low battery notification...

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31 Posts

02-17-2018

Poland

49 Signins

694 Page Views

  • Posts: 31
  • Registered: ‎02-17-2018
  • Location: Poland
  • Views: 694
  • Message 5 of 9

Re: Lenovo Legion Y520-15IKBM low FPS and battery issue

2019-05-08, 18:07 PM
bump
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31 Posts

02-17-2018

Poland

49 Signins

694 Page Views

  • Posts: 31
  • Registered: ‎02-17-2018
  • Location: Poland
  • Views: 694
  • Message 6 of 9

Re: Lenovo Legion Y520-15IKBM low FPS and battery issue

2019-09-01, 18:47 PM

bump

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31 Posts

02-17-2018

Poland

49 Signins

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  • Posts: 31
  • Registered: ‎02-17-2018
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  • Message 7 of 9

Re: Lenovo Legion Y520-15IKBM low FPS and battery issue

2019-09-17, 10:08 AM
bump
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3508 Posts

04-02-2014

Mexico

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  • Message 8 of 9

Re: Lenovo Legion Y520-15IKBM low FPS and battery issue

2019-09-17, 15:45 PM

It sounds like you've just received a bad laptop. Besides a bad motherboard, the problem could also be with the charger itself or the battery.

 

Honestly after so many months and couple of motherboard replacements, I cannot provide much advice other than contacting the Lenovo support again and asking the to replace the battery/charger as well. Sorry about the state of your laptop.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.

0 person found this solution to be helpful.

This helped me too

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31 Posts

02-17-2018

Poland

49 Signins

694 Page Views

  • Posts: 31
  • Registered: ‎02-17-2018
  • Location: Poland
  • Views: 694
  • Message 9 of 9

Re: Lenovo Legion Y520-15IKBM low FPS and battery issue

2019-11-24, 21:05 PM
I returned it to the seller, who sent it to Lenovo Service. All I got was "no issue" feedback...
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