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4 Posts

08-17-2019

PH

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(Lenovo Legion Y520) F2 key works by itself but Fn+F2 does not

2019-08-17, 13:53 PM

I currently own a Y520 for a year and a month now. An issue that recently rose from my laptop is that at rare occasions, although the F2 key is still working by itself (keyboard testing sites prove it), Fn+F2, which is supposed to lower the volume, won't work. Fn+other Fx keys still work though, excpet for F2. Restarting the laptop multiple times does not solve the problem. This happened once before and it just resolved itself, but now it's taking quite a while. The odd thing is that when I hold Fn+F2, and then let go of Fn while still pressing on F2, it actually does what Fn+F2 is supposed to do, and when I press Fn again, it stops working again, and letting go of Fn makes it work again. I am really confused, is this a software or a hardware issue? Are there any temporary or long term fixes?

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601 Posts

08-01-2018

US

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Re: (Lenovo Legion Y520) F2 key works by itself but Fn+F2 does not

2019-12-14, 17:26 PM

Hi rajinstorm!

 

Welcome to the Community Forums!

 

Is the drivers and BIOS on your computer up to date? Run the Lenovo Vantage app and check for further updates needed.

Try to enable/disable Hotkey features to ensure the functionality of the F2 key.

 

Also install the Lenovo Nerve Center for the Hotkey Feature.


Apologies for the delayed response.

 

Regards,

Jerry_Lenovo



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