cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
wasya666777
Punch Card
Posts: 29
Registered: ‎07-07-2017
Location: UA
Views: 24,402
Message 61 of 241

Re: Lenovo Legion Y520 Keyboard

no, everything fine)
wasya666777
Punch Card
Posts: 29
Registered: ‎07-07-2017
Location: UA
Views: 24,399
Message 62 of 241

Re: Lenovo Legion Y520 Keyboard

how it goes?
VisserNk
Punch Card
Posts: 15
Registered: ‎07-09-2017
Location: IT
Views: 24,395
Message 63 of 241

Re: Lenovo Legion Y520 Keyboard

For now it seems perfect... we'll see!

wasya666777
Punch Card
Posts: 29
Registered: ‎07-07-2017
Location: UA
Views: 24,392
Message 64 of 241

Re: Lenovo Legion Y520 Keyboard

hope it goes same as now. we should give it advice to lenovo support, i think

Veldman2
Punch Card
Posts: 8
Registered: ‎04-15-2017
Location: BE
Views: 24,316
Message 65 of 241

Re: Lenovo Legion Y520 Keyboard

You guys are lucky. I removed all screws, and the problem persist. I even tried with the complete bottom removed and still the problem stayed.

wasya666777
Punch Card
Posts: 29
Registered: ‎07-07-2017
Location: UA
Views: 24,312
Message 66 of 241

Re: Lenovo Legion Y520 Keyboard

probably you did smth else already, besouse it works perfect for me, and seems like nothing is going to change....
wasya666777
Punch Card
Posts: 29
Registered: ‎07-07-2017
Location: UA
Views: 24,311
Message 67 of 241

Re: Lenovo Legion Y520 Keyboard

try to remove not all, but just two i marked, maybe it will be enouhg
Highlighted
Administrator
Administrator
Posts: 7,205
Registered: ‎09-03-2014
Location: SK
Views: 24,225
Message 68 of 241

Re: Lenovo Legion Y520 Keyboard

All,

 

As a result of similar reports from customers engineering has been able to investigate and  identify the route cause of the issue discussed in this thread. Anyone experiencing the issue where keystrokes are failing on the Legion Y520 should please contact support and request service referencing Service Tip # SF17-I0017.

 

Thank you for your patience and I'm marking this post as the solution to enable others to find it easier.

 

Andy

 

English Community Leader
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by clicking on the star below their post awarding them Kudos
 

Please don't ask me questions by Personal Message; questions belong in the forums.
 

  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Język Polski    Moto English

VisserNk
Punch Card
Posts: 15
Registered: ‎07-09-2017
Location: IT
Views: 24,211
Message 69 of 241

Re: Lenovo Legion Y520 Keyboard

Hi, thank you for the solution provided but.. i can't understand what i have to do, what is a request service referencing? In your contact form i can chat live, but it's not available for this product, i can reserve a tel call, or i can check repair statuses, and i have not any repair ticket. So? Thank u in advance for reply
Administrator
Administrator
Posts: 7,205
Registered: ‎09-03-2014
Location: SK
Views: 24,188
Message 70 of 241

Re: Lenovo Legion Y520 Keyboard

Contact support in your country, probably best by phone, explain your symptoms to them and reference, ask them to look at, the service tip.

 

Andy

 

English Community Leader
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by clicking on the star below their post awarding them Kudos
 

Please don't ask me questions by Personal Message; questions belong in the forums.
 

  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Język Polski    Moto English

Check out current deals!


Shop current deals

Top Kudoed Authors