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wasya666777
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Posts: 29
Registered: ‎07-07-2017
Location: UA
Views: 20,827
Message 61 of 236

Re: Lenovo Legion Y520 Keyboard

no, everything fine)
wasya666777
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Registered: ‎07-07-2017
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Views: 20,824
Message 62 of 236

Re: Lenovo Legion Y520 Keyboard

how it goes?
VisserNk
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Registered: ‎07-09-2017
Location: IT
Views: 20,820
Message 63 of 236

Re: Lenovo Legion Y520 Keyboard

For now it seems perfect... we'll see!

wasya666777
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Registered: ‎07-07-2017
Location: UA
Views: 20,817
Message 64 of 236

Re: Lenovo Legion Y520 Keyboard

hope it goes same as now. we should give it advice to lenovo support, i think

Veldman2
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Registered: ‎04-15-2017
Location: BE
Views: 20,741
Message 65 of 236

Re: Lenovo Legion Y520 Keyboard

You guys are lucky. I removed all screws, and the problem persist. I even tried with the complete bottom removed and still the problem stayed.

wasya666777
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Registered: ‎07-07-2017
Location: UA
Views: 20,737
Message 66 of 236

Re: Lenovo Legion Y520 Keyboard

probably you did smth else already, besouse it works perfect for me, and seems like nothing is going to change....
wasya666777
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Registered: ‎07-07-2017
Location: UA
Views: 20,736
Message 67 of 236

Re: Lenovo Legion Y520 Keyboard

try to remove not all, but just two i marked, maybe it will be enouhg
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Administrator
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Registered: ‎09-03-2014
Location: SK
Views: 20,650
Message 68 of 236

Re: Lenovo Legion Y520 Keyboard

All,

 

As a result of similar reports from customers engineering has been able to investigate and  identify the route cause of the issue discussed in this thread. Anyone experiencing the issue where keystrokes are failing on the Legion Y520 should please contact support and request service referencing Service Tip # SF17-I0017.

 

Thank you for your patience and I'm marking this post as the solution to enable others to find it easier.

Andy


English Community Leader


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VisserNk
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Registered: ‎07-09-2017
Location: IT
Views: 20,636
Message 69 of 236

Re: Lenovo Legion Y520 Keyboard

Hi, thank you for the solution provided but.. i can't understand what i have to do, what is a request service referencing? In your contact form i can chat live, but it's not available for this product, i can reserve a tel call, or i can check repair statuses, and i have not any repair ticket. So? Thank u in advance for reply
Administrator
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Posts: 6,702
Registered: ‎09-03-2014
Location: SK
Views: 20,613
Message 70 of 236

Re: Lenovo Legion Y520 Keyboard

Contact support in your country, probably best by phone, explain your symptoms to them and reference, ask them to look at, the service tip.

Andy


English Community Leader


Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points


Did you find a post helpfull? You can thank the member by clicking on the star below their post awarding them Kudos


T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more.


Please don't ask me questions by Personal Message; questions belong in the forums.


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