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wasya666777
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Posts: 29
Registered: ‎07-07-2017
Location: UA
Views: 3,721
Message 51 of 239

Re: Lenovo Legion Y520 Keyboard issue

have not lenovo support, watching all of this keyboard threads see that it is hardware problem, and  you should try to find some way to fix it. f*ucking talks about usb or onscreen keyboard is nonsens. we are waiting for solution from you, no matter what solutions we already find. you create really nice product with such idiotics problems - so its your headache to solve them

wasya666777
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Posts: 29
Registered: ‎07-07-2017
Location: UA
Views: 3,680
Message 52 of 239

Re: Lenovo Legion Y520 Keyboard

looks like trouble was in this screws, try to take them out. works fine for me

14673351.jpg

Veldman2
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Posts: 8
Registered: ‎04-15-2017
Location: BE
Views: 3,651
Message 53 of 239

Re: Lenovo Legion Y520 Keyboard

I tried all things. The metal casing on the ram (wich was bad aligned in my case). Plastic foil under the keyboard cable.

It doesn't work. In the beginning (after 2-3 weeks) the problem would occur mostly after a startup and would go away after a couple of minutes. Now (ca. 1 month after purchase) the mentioned keys are totally dead. I tried even with my system completely open and the ram casing off. I had to buy a USB-keyboard because I am working on several websites and I cannot miss my system.

I'll wait until the beginneing of august to send my laptop back to Lenovo.

wasya666777
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Posts: 29
Registered: ‎07-07-2017
Location: UA
Views: 3,646
Message 54 of 239

Re: Lenovo Legion Y520 Keyboard

just unscrew this screws)) nothing hard and everything works more than fine) ram case is not the problem in it

VisserNk
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Posts: 15
Registered: ‎07-09-2017
Location: IT
Views: 3,609
Message 55 of 239

Re: Lenovo Legion Y520 Keyboard

So don't i need to open the case? It's enough remove those 2 screws? Are u sure that the issue gone? Thanks in advance 

VisserNk
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Posts: 15
Registered: ‎07-09-2017
Location: IT
Views: 3,609
Message 56 of 239

Re: Lenovo Legion Y520 Keyboard

So don't i need to open the case? You just remove the screws and the issue gone? Thanks in advance for reply

wasya666777
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Posts: 29
Registered: ‎07-07-2017
Location: UA
Views: 3,588
Message 57 of 239

Re: Lenovo Legion Y520 Keyboard

yes, for now, it works more than fine. i think i found the solution)
VisserNk
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Posts: 15
Registered: ‎07-09-2017
Location: IT
Views: 3,586
Message 58 of 239

Re: Lenovo Legion Y520 Keyboard

Is it possible that i pressed down with hands the right side of pc and now it works? Maybe a have moved something? It could be compatible with your solution. Now i'm waiting if the issue will return or not.

wasya666777
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Posts: 29
Registered: ‎07-07-2017
Location: UA
Views: 3,576
Message 59 of 239

Re: Lenovo Legion Y520 Keyboard

well, i think pressing from right side works, becouse of those screws. they could bend motherboard or probably keyeboard slave. so if you pressed the right side, issue goes, but then comes back. but for me it works more than fine) besides, there is no reasone to locate those screws there - it makes no sense...

VisserNk
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Posts: 15
Registered: ‎07-09-2017
Location: IT
Views: 3,553
Message 60 of 239

Re: Lenovo Legion Y520 Keyboard

Yeah.... i think that we can remove 2 on 13 screws without any problem Smiley Very Happy .. now i removed them... hoping... if you find the problem again tell me please.. i will do the same. Thank u for all!

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