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22 Posts

09-03-2019

Hungary

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  • Message 111 of 236

Re: Lenovo Legion Y530 Battery Issue

2019-09-13, 16:55 PM

It is nice from Lenovo to ask for information that we cannot even provide because of an issue that they caused...

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12 Posts

09-08-2019

Hungary

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  • Message 112 of 236

Re: Lenovo Legion Y530 Battery Issue

2019-09-13, 17:17 PM

 At least everyone is doing everthing to speed up the process. 

 

Admin note; post edited for implied profanity in accordance with the Community Guidelines.

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22 Posts

09-03-2019

Hungary

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Re: Lenovo Legion Y530 Battery Issue

2019-09-13, 18:26 PM

It doesn't seem that Lenovo is trying their absolute best to solve this issue, in my opinion. Maybe a possible solution would have been that they roll back this update and allow us to redownload the previous battery firmware, the one that was working properly, so we would be able to use our laptops the way they should be used. I don't know why that is not possible. That would at least give us something until they fix this new update. And another thing is how did this faulty update got through their quality assessment process or I don't know. Releasing a bad update should not be happening. 

Of course, I don't know what is going on in the background, but I think that my complaints are reasonable.

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27 Posts

09-09-2019

Spain

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  • Message 114 of 236

Re: Lenovo Legion Y530 Battery Issue

2019-09-13, 20:00 PM
This things are slow I think...obviously i agree with you DreamR. ANd the should provide us a downgrade of this firmware, but i supose the need how to send us and only us not to every one. its 11 days from the problem, maybe they need a little more time.
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20 Posts

09-05-2019

Egypt

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  • Message 115 of 236

Re: Lenovo Legion Y530 Battery Issue

2019-09-13, 23:08 PM

i hope they can fix that this week , or till us estimation time for it at least , sounds like big problem and they can not fix it because of different models of batteries but laptap became useless with out battery as also heavy games shutdown not a gaming machine anymore

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9 Posts

03-25-2019

Spain

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  • Message 116 of 236

Re: Lenovo Legion Y530 Battery Issue

2019-09-15, 14:49 PM

A new week starts and no signs of solution yet...

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22 Posts

09-03-2019

Hungary

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Re: Lenovo Legion Y530 Battery Issue

2019-09-16, 12:31 PM

Something should really happen this week. It's been two weeks since the problem occured, or even more. And we are just here, waiting patiently (not really) for something to finally happen.

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20 Posts

09-05-2019

Egypt

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  • Message 118 of 236

Re: Lenovo Legion Y530 Battery Issue

2019-09-16, 12:59 PM
from 02-09-2019 till now so almost half month without any solution .
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9 Posts

09-10-2019

Moldova (the Republic of)

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  • Message 119 of 236

Re: Lenovo Legion Y530 Battery Issue

2019-09-16, 13:34 PM

Exactly. When i receive these emails i'm hoping to read Andy_Lenovo sent a message. In fact is another poor customer waiting impatiently for any news on the issue. I miss using my laptop :( 
It's so useless when the battery doesn't function. Please guys, give us any news. Fix this already!

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19 Posts

09-04-2019

Portugal

76 Signins

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  • Location: Portugal
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  • Message 120 of 236

Re: Lenovo Legion Y530 Battery Issue

2019-09-16, 19:21 PM

Any news from the people who sent their laptops to Lenovo Tech service? Did your laptops return from warranty already? Or how's the RMA current status? This might help me (us?) to decide what to do, wait or send it to warranty... Thanks!

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