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9 Posts

09-07-2019

Portugal

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  • Message 51 of 243

Re: Lenovo Legion Y530 Battery Issue

2019-09-09, 17:06 PM

It's my first Lenovo notebook and the last, if Lenovo take more than the next week to clarify the problem and give us the answer that we need, as if a new firmware will be released to correct the issue or if we need send the notebook to repair!

 

For me its all i need to know...

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22 Posts

09-03-2019

Hungary

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  • Message 52 of 243

Re: Lenovo Legion Y530 Battery Issue

2019-09-09, 17:30 PM

I am getting kind of angry too. A laptop should be portable, but without the battery, it doesn't really serve that original purpose. At least we should know whether the damage is reversable or not with a new firmware update, cause I really don't want to send it for repair and struggle with all that usually happens with the warranty stuff and the logistics of it. But at the moment, I can't really play my beloved games, cause the laptop will just shut down because of a lack of sufficient power, so I am sitting here, waiting for a proper response and a solution. Or at least make it clear that the batteries are dead, we have to send our machines for repair, or that they are working on a new firmware that will solve the problem.

 

 

Moderator comment: Post edited to conform with the Community Rules. Keep it clean.

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12 Posts

09-08-2019

Hungary

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  • Message 53 of 243

Re: Lenovo Legion Y530 Battery Issue

2019-09-09, 17:40 PM

I think everyone is frustrated af but give Andy and the crew a bit more time alright? We can still get the torches and pitchforkes after a week. 

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9 Posts

03-25-2019

Spain

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  • Message 54 of 243

Re: Lenovo Legion Y530 Battery Issue

2019-09-09, 18:06 PM

Just to mention, that the same case here. I ask to support, and the obnly answer was to reinstall the SO (useless) or to send the device to the SATE...

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19 Posts

09-04-2019

Portugal

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  • Message 55 of 243

Re: Lenovo Legion Y530 Battery Issue

2019-09-09, 18:23 PM

Lenovo must find a solution if they want to keep their reputation up. It's a bit suspicious tho, they couldn't find a fast solution, might be more complex than we suggested. The real question is; when they find a solution, the fix can be done at home by users? Or it needs to be done by experts? I'll wait until the end of this week before I press the panic button.

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9 Posts

09-07-2019

Portugal

74 Signins

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  • Posts: 9
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  • Location: Portugal
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  • Message 56 of 243

Re: Lenovo Legion Y530 Battery Issue

2019-09-09, 19:23 PM

This is not a simple lag in SO or a performance issue, the batterys are dead and to me, the notebook became useless. I don't see someone disconnect the power cable and make me lost my work.

 

My laptop was bought nine months a go...so i hope lenovo can bring us news in the next days.

Return the machine is problematic because it takes a month to get it back.

 

Let's wait for Lenovo solution...silence is not a good thing is this cases. We need to now if we should wait for a SW resolution (new firmware ). 

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27 Posts

09-09-2019

Spain

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  • Message 57 of 243

Re: Lenovo Legion Y530 Battery Issue

2019-09-09, 19:57 PM

Hi from Spain, same issue here... this is annoying. i cant use my laptop whitout the charger and the battery is some kind of crazy. it shows 255% on the toolbar and 100% in lenovo vantage center. but if is not pluged in it doesnt starts! we need a solucion a new firmware or something! its not fair send our laptops to the service center for almost a month for their fault!

 

 

Moderator comment: Post edited to conform with the Community Rules. Keep it clean.

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27 Posts

09-09-2019

Spain

49 Signins

310 Page Views

  • Posts: 27
  • Registered: ‎09-09-2019
  • Location: Spain
  • Views: 310
  • Message 58 of 243

Re: Lenovo Legion Y530 Battery Issue

2019-09-09, 20:31 PM

i found this

 

https://support.lenovo.com/nz/es/solutions/ht500596

it seems the same issue for those laptops and the solucion will be a firmware update...

but our y530 its not there so i think they sould work in a solution for us

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9 Posts

09-05-2019

Romania

8 Signins

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  • Registered: ‎09-05-2019
  • Location: Romania
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  • Message 59 of 243

Re: Lenovo Legion Y530 Battery Issue

2019-09-10, 7:08 AM

Is NOT working with Legion Y530

:(

 

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19 Posts

09-04-2019

Portugal

76 Signins

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  • Posts: 19
  • Registered: ‎09-04-2019
  • Location: Portugal
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  • Message 60 of 243

Re: Lenovo Legion Y530 Battery Issue

2019-09-10, 7:35 AM

This is good news actually. It shows that an updated firmware might solve our problem as it solved other models. Fingers crossed!

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