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3 Posts

07-19-2021

Pakistan

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Lenovo Legion Y530 Battery Status "Plugged In, Charging" but is not actually charging.

2021-07-19, 17:54 PM

Hello Lenovo Community !


I am facing an issue with my laptop that my battery is showing status of "Plugged In, Charging" but battery is not actually charging. I left laptop powered off for 3 hours for it to charge completely but it not charged even 1%.

 

Here are the things I have already tried:

  1. Updating, Deleting and Re-installing Battery Drivers as I read an answer on this forum.
  2. Ran a Hardware diagnostic scan which showed that battery is completely fine and it passes the battery health test.

I do not have Lenovo authorized repair nearby. I am confused that if my battery has become faulty then hardware diagnosis should have pointed it out. On the other hand, updating drivers did not had any impact so what could be the issue here?

 

(Below is snippet of diagnosis data which might help you)



Will be waiting for a response,
Thank you so much !

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3 Posts

07-19-2021

Pakistan

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  • Posts: 3
  • Registered: ‎07-19-2021
  • Location: Pakistan
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  • Message 2 of 5

Re:Lenovo Legion Y530 Battery Status "Plugged In, Charging" but is not actually charging.

2021-07-19, 17:54 PM

It was not uploading with the question.

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4924 Posts

04-23-2019

United States of America

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Re:Lenovo Legion Y530 Battery Status "Plugged In, Charging" but is not actually charging.

2021-07-19, 23:15 PM

Hello @Nouman54,

 

Welcome to the Community Forums.

 

I would suggest opening the machine and checking if the battery connection is properly set in the machine.

You can use this guide in page 34 for steps on to perform this: https://download.lenovo.com/consumer/mobiles_pub/legiony530-15ich_y530-15ich-1060_y7000p_y7000p-1060_hmm_201901.pdf


Hope this helps.
Regards,
Jack_Lenovo1



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3 Posts

07-19-2021

Pakistan

1 Signins

15 Page Views

  • Posts: 3
  • Registered: ‎07-19-2021
  • Location: Pakistan
  • Views: 15
  • Message 4 of 5

Re:Lenovo Legion Y530 Battery Status "Plugged In, Charging" but is not actually charging.

2021-07-20, 8:09 AM

Thank you so much !
Will do this and update here on how it went.

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4924 Posts

04-23-2019

United States of America

697 Signins

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  • Posts: 4924
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Re:Lenovo Legion Y530 Battery Status "Plugged In, Charging" but is not actually charging.

2021-07-20, 22:10 PM

Hello @Nouman54,

 

Thanks for writing back.

 

Glad I could help you out. If you have any other questions about your system don't hesitate to post again.

 

Regards,

Jack_Lenovo1



Did someone help you today? Press the thumbs-up icon below to thank them.!
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