English Community

Gaming – Lenovo LegionGaming Laptops
All Forum Topics
Options

2 Posts

03-20-2018

Bosnia and Herzegovina

1 Signins

18 Page Views

  • Posts: 2
  • Registered: ‎03-20-2018
  • Location: Bosnia and Herzegovina
  • Views: 18
  • Message 1 of 9

Lenovo Legion Y720 CPU stuck at 0.78 Ghz all the time !

2018-03-20, 13:56 PM

It's been few days since I noticed my laptop started acting weird. Then I accidently saw CPU is stuck at 0.78 Ghz all the time, no matter what I do, play games, render some 3D stuff, or stay in idle. I restarted my system hoping it will solve the issue, but its still here. Anyone know what is causing this, and can this be solved ? 

Reply
Options

92 Posts

11-19-2017

Romania

278 Signins

2394 Page Views

  • Posts: 92
  • Registered: ‎11-19-2017
  • Location: Romania
  • Views: 2394
  • Message 2 of 9

Re: Lenovo Legion Y720 CPU stuck at 0.78 Ghz all the time !

2018-03-20, 16:58 PM

1.shutdown the laptop

2.unplug it

3.keep the power button pressed for 45 seconds

4.enjoy

Reply
Options

792 Posts

07-25-2013

Australia

678 Signins

9430 Page Views

  • Posts: 792
  • Registered: ‎07-25-2013
  • Location: Australia
  • Views: 9430
  • Message 3 of 9

Re: Lenovo Legion Y720 CPU stuck at 0.78 Ghz all the time !

2018-03-21, 3:35 AM
Check power profiles in power options. Preferably use "high performance". It is a gaming laptop after all, right?
====================================
I'm an INsider - not a Lenovo employee.
You can find me in gaming, Ideapad and Thinkpad forums most of the time.
Reply
Options

1 Posts

05-05-2018

United States of America

2 Signins

14 Page Views

  • Posts: 1
  • Registered: ‎05-05-2018
  • Location: United States of America
  • Views: 14
  • Message 4 of 9

Re: Lenovo Legion Y720 CPU stuck at 0.78 Ghz all the time !

2018-06-16, 23:31 PM

THANK YOU i am so happy that i would hug u if u where here <3 

Reply
Options

1 Posts

01-12-2019

Poland

1 Signins

16 Page Views

  • Posts: 1
  • Registered: ‎01-12-2019
  • Location: Poland
  • Views: 16
  • Message 5 of 9

Re: Lenovo Legion Y720 CPU stuck at 0.78 Ghz all the time !

2019-01-12, 20:55 PM

Thanks for that. It worked for me somehow as well.

Where did you get this solution from ?

Reply
Options

17 Posts

12-01-2015

Finland

28 Signins

222 Page Views

  • Posts: 17
  • Registered: ‎12-01-2015
  • Location: Finland
  • Views: 222
  • Message 6 of 9

Re: Lenovo Legion Y720 CPU stuck at 0.78 Ghz all the time !

2019-10-12, 17:09 PM

CataF, thank you so much, I lost the whole day until I found your solution. 

All the best!

Reply
Options

11 Posts

05-24-2020

United States of America

8 Signins

65 Page Views

  • Posts: 11
  • Registered: ‎05-24-2020
  • Location: United States of America
  • Views: 65
  • Message 7 of 9

Re:Lenovo Legion Y720 CPU stuck at 0.78 Ghz all the time !

2020-06-28, 12:07 PM
My Y540 has this issue since the first day I bought it. Never managed to solve it. Tried all that you suggested with no luck. Even official Lenovo service could not fix the issue. What can I do? Lenovo should be obliged to fix the issue but they didn't fix it and returned the Laptop back to me without solving anything
Reply
Options

17 Posts

12-01-2015

Finland

28 Signins

222 Page Views

  • Posts: 17
  • Registered: ‎12-01-2015
  • Location: Finland
  • Views: 222
  • Message 8 of 9

Re:Lenovo Legion Y720 CPU stuck at 0.78 Ghz all the time !

2020-06-28, 13:22 PM
I ultimately returned it to the shop, as I had 30 days to return it if I wasn't satisfied. If that is not the option, send it again for a service repair.
Reply
Options

11 Posts

05-24-2020

United States of America

8 Signins

65 Page Views

  • Posts: 11
  • Registered: ‎05-24-2020
  • Location: United States of America
  • Views: 65
  • Message 9 of 9

Re:Lenovo Legion Y720 CPU stuck at 0.78 Ghz all the time !

2020-06-29, 7:22 AM

No, more than 30 days have passed. Also, each time I send the laptop, I pay for the delivery expenses, which is disappointing, since this is Lenovo's problem. Every other company I know, at least pays for sending costs when there is a warranty issue. If I am mistaken, please reply to this post, to inform us officially as Lenovo, what is the policy of Lenovo on this. Does it let the customer pay for sending expenses, when there are issues in brand new laptops? I've already paid once, to get my laptop back without any improvement whatsoever. Should I pay again?

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms