06-26-2019 03:45 PM
I have had this problem ever since I received this laptop but I want to solve this issue, whenever I close the lid, the screen stays on, I know this because at night when I do it, I can see the keyboard lights stay on and when I open the lid, it is still on. My previous laptop, whenever I close the lid, it goes to sleep or hibernate mode (im not sure) but definitely not stay on. How do I make my laptop does the same as my old laptop?
07-11-2019 06:37 AM
Welcome to the Community Forums!
We would like to check if you have tried setting the options for what happens when the lid is shut.
You can navigate to these options by following these instructions.
Control Panel->Hardware and Sound->Power Options->System Settings->When I closed the lid.
Configure the options as per your preference.
Please let us know if this helps out.