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4 Posts

10-01-2014

Peru

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Lenovo Legion Y720: stops at times

2018-06-11, 16:55 PM

hello everyone

 

I have a problem with my  lenovo legion y720 core i7 - NVIDIA® GeForce® GTX 1050 Ti 4GB GDDR5 - 256 SSD - 1 Tera HDD - Ram 16 GB.

 

With the configurations of NVIDIA I have set it to work with 60 FPS.

But when I open a game, type Starcraft 2 or Heroes of the Storm, the laptop stops at times, that is, I move the mouse and the mouse stops a microsecond and then jumps to where it should be.

 

I have all the automatic updates and I do not know why this happens, the same thing happens when I use it for development work, the mouse I move it to open a file or whatever and it is stopped by each movement and then it returns to the position where it should be

Someone with the same problem?

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2954 Posts

02-22-2017

United Kingdom of Great Britain and Northern Ireland

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Re: Lenovo Legion Y720: stops at times

2018-06-13, 9:21 AM

Hello Luish192

Thanks for using the Lenovo forums.


Sounds like it could be some sort of software problem.

 

 

Try running an LSC scan, see if this is able to find anything for you.

 

1. Please click on the following link
2. Under the section ‘Download’ select the relevant Hyperlink dependant on whether your Lenovo is running Windows 7/8/8.1 32 bit or 64 bit.(Will work on Win10)
3. When prompted, select save and browse to a drive and directory in which to save the downloaded files.
4. Navigate to the folder where you saved the installation file, lscsetup_x86_26001.exe.
5. Double-click the installation file icon to start the installation.
6. Follow the onscreen instructions via the installation wizard that will install Lenovo Solution Centre on your system.
7. Once installed you will have a ‘Lenovo Solution Centre’ icon on your desktop please click to open this.
8. Once solution center is opened please select ‘Checkup’ then ‘Hardware Scan’ and ‘Full Scan’
9. This will take up to 20 minutes, see if this can find any errors.

 

Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
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4 Posts

10-01-2014

Peru

5 Signins

25 Page Views

  • Posts: 4
  • Registered: ‎10-01-2014
  • Location: Peru
  • Views: 25
  • Message 3 of 5

Re: Lenovo Legion Y720: stops at times

2018-06-15, 4:43 AM

I passed the all test of Full Scan and all its ok.When open starcraf 2 or Heroes of the storm the system stop for moments and its constant. I dont know what happend

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50 Posts

07-16-2017

Canada

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Re: Lenovo Legion Y720: stops at times

2018-06-17, 19:53 PM

Do you have a SSD if you do try updating the firmware.

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4 Posts

10-01-2014

Peru

5 Signins

25 Page Views

  • Posts: 4
  • Registered: ‎10-01-2014
  • Location: Peru
  • Views: 25
  • Message 5 of 5

Re: Lenovo Legion Y720: stops at times

2018-06-19, 16:10 PM

I upgrade my bios and install Lenovo Solution Centre, and it seems that this has solved it, it is no longer failing.

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