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01-02-2020

IL

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Lenovo Legion Y730 Keyborad lighting doesn't work

2020-01-02, 13:48 PM

Hello,

I have Lenovo legion Y730 for almost a year now.

For weeks(or months ago, not really sure) the keyboard lighting stopped working.

Of course i've tried to press the fn button+space which doesn't help, and also the iCUE app doesn't detect the keyboard.

Also i've tried to install and update which called "Lenovo keyboard lighting firmware update tool for 15inch" but it fails for some reason.

I have no more ideas :(

Someone have a clue how to fix this?

Thanks :)

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734 Posts

04-23-2019

US

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  • Message 2 of 5

Re: Lenovo Legion Y730 Keyborad lighting doesn't work

2020-01-02, 14:40 PM

Hi OmerEl,

 

Welcome to the Community Forums.

 

I would recommend uninstalling the Keyboard drivers in the device manager then restarting the machine afterwards.


This should correct any issues with the machine if it is driver related. I would also want you to try accessing safe mode to check if the keyboard lighting is available there.

 

Please also post the MTM of your machine, so I can check if there are any specific drivers or programs I can recommend to you.

Hope this helps.
Regards,
Jack_Lenovo1



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3 Posts

01-02-2020

IL

7 Signins

33 Page Views

  • Posts: 3
  • Registered: ‎01-02-2020
  • Location: IL
  • Views: 33
  • Message 3 of 5

Re: Lenovo Legion Y730 Keyborad lighting doesn't work

2020-01-02, 23:41 PM

Hello Jack,

 

I've tried everything you suggested but with no sucsses.

 

First i've tried to delete the keyboard drivers and restart the computer which did not help.

 

 

 

 

 

Then i entered safe mode and still the keyboard lighting did not work.

The MTM of my machine is :[MOD: Serial number removed to protect privacy. Machine is:]

 Y730-15ICH Laptop - Type 81HD

]

 

Thanks for the help :)

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734 Posts

04-23-2019

US

419 Signins

13362 Page Views

  • Posts: 734
  • Registered: ‎04-23-2019
  • Location: US
  • Views: 13362
  • Message 4 of 5

Re: Lenovo Legion Y730 Keyborad lighting doesn't work

2020-01-05, 12:21 PM

Hi OmerEl,

 

Thanks for writing back. 

 

Kindly try downloading the Components for Vantage Gaming Features for windows 10 (64-bit) - Notebook (under software and utilities) to try to resolve the issues.

 

Hope this helps.

Jack_Lenovo1



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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3 Posts

01-02-2020

IL

7 Signins

33 Page Views

  • Posts: 3
  • Registered: ‎01-02-2020
  • Location: IL
  • Views: 33
  • Message 5 of 5

Re: Lenovo Legion Y730 Keyborad lighting doesn't work

2020-01-05, 14:18 PM

Just downloaded the software and restarted the computer, And it dones't seem to help :(

Any other ideas?

 

Thanks for the help!

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