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mmvLegion
Paper Tape
Posts: 1
Location: US
Views: 1,046
Message 1 of 6

Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

Hello, I have perfomed a clean install of Windows 10 x64 on an Y520-15IKBN 80WK and loaded the Nerve Center version available on this page:

https://pcsupport.lenovo.com/ro/en/products/LAPTOPS-AND-NETBOOKS/LEGION-SERIES/LEGION-Y520-15IKBN/80...

 

After install the application refuses to run and recomends to visit the Microsoft Store for an update (see the error message attached). However, upon pressing Ok in the warning window, I'm redirected to an error message from the Microsoft Store application. Manually searching the store for "Lenovo Nerve" is unsuccesfull. 

 

It seems a version of this application was present in the store as recent as a few weeks ago, however, it was removed. This is the link Google provides and still has a cached copy of: https://www.microsoft.com/en-us/store/p/lenovo-nerve-center/9n69gq0x4v00?OCID=MSCOMWin10Hero

 

So the app was removed from the Microsoft Store, yet the oficial download refuses to run and forces you to visit the Store for an update. Real smooth for a first contact with the product, Lenovo...

CKz
What's DOS?
Posts: 1
Location: MY
Views: 998
Message 2 of 6

Re: Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

I'm having the same problem too. Would love some help regarding this matter from Lenovo

Falmic
What's DOS?
Posts: 2
Location: PL
Views: 956
Message 3 of 6

Re: Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

Yep, this is not nice information for new lenovo customers :/

HanSolar
What's DOS?
Posts: 1
Location: PL
Views: 950
Message 4 of 6

Re: Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

Same here. Can't use Nerve Center

sabrimarz
Paper Tape
Posts: 1
Location: TN
Views: 874
Message 5 of 6

Re: Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

i had same problem and i could resolve it .

 

1. make sure you have downloaded the good driver for y520 .   

2.delete the installed version (if it's wrong version) reboot your computer 

3.install the right one and reboot .

4.go to the folder where files are extracted  (default  c:\Drivers\lenovo nerve center ) then open the folder named "LenovoNerveCenteruwp"

5.run the .appx file , it will download it automatically from microsoft store  Smiley Happy  .

 

i think this few steps must help you 

 

 

 

Falmic
What's DOS?
Posts: 2
Location: PL
Views: 859
Message 6 of 6

Re: Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

you are my hero! it works ;]
thanks!
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