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mmvLegion
Paper Tape
Posts: 1
Registered: ‎04-26-2018
Location: US
Views: 2,354
Message 1 of 16

Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

Hello, I have perfomed a clean install of Windows 10 x64 on an Y520-15IKBN 80WK and loaded the Nerve Center version available on this page:

https://pcsupport.lenovo.com/ro/en/products/LAPTOPS-AND-NETBOOKS/LEGION-SERIES/LEGION-Y520-15IKBN/80...

 

After install the application refuses to run and recomends to visit the Microsoft Store for an update (see the error message attached). However, upon pressing Ok in the warning window, I'm redirected to an error message from the Microsoft Store application. Manually searching the store for "Lenovo Nerve" is unsuccesfull. 

 

It seems a version of this application was present in the store as recent as a few weeks ago, however, it was removed. This is the link Google provides and still has a cached copy of: https://www.microsoft.com/en-us/store/p/lenovo-nerve-center/9n69gq0x4v00?OCID=MSCOMWin10Hero

 

So the app was removed from the Microsoft Store, yet the oficial download refuses to run and forces you to visit the Store for an update. Real smooth for a first contact with the product, Lenovo...

CKz
What's DOS?
Posts: 1
Registered: ‎04-26-2018
Location: MY
Views: 2,298
Message 2 of 16

Re: Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

I'm having the same problem too. Would love some help regarding this matter from Lenovo

Falmic
Paper Tape
Posts: 5
Registered: ‎04-28-2018
Location: PL
Views: 2,256
Message 3 of 16

Re: Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

Yep, this is not nice information for new lenovo customers :/

HanSolar
What's DOS?
Posts: 1
Registered: ‎03-18-2018
Location: PL
Views: 2,250
Message 4 of 16

Re: Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

Same here. Can't use Nerve Center

sabrimarz
Paper Tape
Posts: 1
Registered: ‎04-29-2018
Location: TN
Views: 2,174
Message 5 of 16

Re: Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

i had same problem and i could resolve it .

 

1. make sure you have downloaded the good driver for y520 .   

2.delete the installed version (if it's wrong version) reboot your computer 

3.install the right one and reboot .

4.go to the folder where files are extracted  (default  c:\Drivers\lenovo nerve center ) then open the folder named "LenovoNerveCenteruwp"

5.run the .appx file , it will download it automatically from microsoft store  Smiley Happy  .

 

i think this few steps must help you 

 

 

 

Falmic
Paper Tape
Posts: 5
Registered: ‎04-28-2018
Location: PL
Views: 2,159
Message 6 of 16

Re: Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

you are my hero! it works ;]
thanks!
Alhaj
Fanfold Paper
Posts: 20
Registered: ‎08-16-2018
Location: RO
Views: 908
Message 7 of 16

Re: Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

Hello ! I tried this metod also but still don t work, when i open the file with windows store i get the same error. 

I have instaled all drivers for my model, the windows store opens but when i try to download the Lenovo Nerve Center dosen t work, i tried aleardy the metod that are you are saying, but it opens with the windows store also and still don t work.

 

Please help me fix this...

Falmic
Paper Tape
Posts: 5
Registered: ‎04-28-2018
Location: PL
Views: 888
Message 8 of 16

Re: Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

After install from package, you have to use microsoft store and update it. then it will work
Alhaj
Fanfold Paper
Posts: 20
Registered: ‎08-16-2018
Location: RO
Views: 885
Message 9 of 16

Re: Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

I tried with the Microsoft Store, still don t work , the same error " please try again later " Smiley Sad

Falmic
Paper Tape
Posts: 5
Registered: ‎04-28-2018
Location: PL
Views: 880
Message 10 of 16

Re: Lenovo Nerve Center does not load on Y520, removed from Microsoft Store

First you have to go and find on your disk, where Lenovo Nerve Center is unpacked. Standard is C:\Drivers\Lenovo Nerve Center
Next go to folder enovoNerveCenteruwp
Now run appx file. should pop up window with install.
last step is open microsoft store, go to updates and check for updates

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