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wook123
Paper Tape
Posts: 3
Registered: ‎08-27-2018
Location: RO
Views: 3,167
Message 1 of 4

Lenovo Nerve Sense exits

Hello , i have a y720 and the nerve sense keeps exiting if im pressing the settings button . So the app works fine until i press that button and exits . watch the video. If anyone can help , thanks. 

And one more thing ive got a svchost.exe processCapture12.PNG which consumes a large amount of cpu. is it normal ? what can i do with it ?

wook123
Paper Tape
Posts: 3
Registered: ‎08-27-2018
Location: RO
Views: 3,157
Message 2 of 4

Re: Lenovo Nerve Sense exits

Never mind ! For all who encounter those problems use MalwareBytes and everything will turn back to normal . It`s awesome how it does the job. it found 76 unwanted /malware/trojans .  Those didnt even let me search malware or trojan remover on any search engine or app . I had to run the safe mode with networking to download it and install .  Once again : it`s awesome!

Guru
Posts: 804
Registered: ‎01-04-2018
Location: US
Views: 3,128
Message 3 of 4

Re: Lenovo Nerve Sense exits

This looks like you might have a corrupted file.

EDIT: Not TOO SURE about the Link but here it is:

 

https://pcsupport.lenovo.com/us/en/downloads/ds121846

^Use this link to go and reinstall it.

 

EDIT: If you have access to the microsoft store, download it there. Type in Lenovo and you should see it.

Let me know what happens.

wook123
Paper Tape
Posts: 3
Registered: ‎08-27-2018
Location: RO
Views: 3,121
Message 4 of 4

Re: Lenovo Nerve Sense exits

I already wrote upper... MalwareBytes resolved everything.

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