08-29-2018 05:32 PM - edited 08-29-2018 05:34 PM
So my lenovo Legion Y520 with FHD and GTX 1050 had dead pixels. I sent it for repair. well, the issue was not fixed, i told them and i sent it again. now the issue was fixed but the panel was all yellow. I showed the guy over there and he said yes this is a problem and so he sent it again. then after over 2 weeks i got my laptop, the screen still showing yellow tint instead of white, and the guy says lenovo will not replace your laptop because it is normal. I mean come on i am not using this laptop for the first time. I mean its easy to tell the difference between yellow and white. i have taken images of my laptop with various screens. even on really bad TN panels whites are much better than my y520. I have updated the drivers and even reset the pc. But what do i do now ? I am attaching pictures of my y520 with 3 laptops
1) Brand New lenovo y520 same screen same GPU different color. I took this picture in the showroom
3) Lenovo thinkpad E470 (https://drive.google.com/open?id=1EL4OcU8ihyXyF2ooDGEEmkyOIZdjYoeK)
MY LAPTOP HAS BEEN IN REPAIR FOR OVER 1 MONTH and FOR OVER 3 TIMES. PLEASE HELP!
08-29-2018 06:23 PM
08-30-2018 07:34 PM - edited 08-30-2018 07:35 PM
Obviously color is a figment of the mind. So your claim that it has a yellow tint to it is only an OPINION - how do you expect them to replace it for you?
Now, jokes aside, this forum can't really help you there. I'd try again with them, the same people aren't likely to process your request the second time and the decision may change.