10-04-2018 04:26 PM
I purchased a Lenovo Y520 last year and I had to send it in once already due to the dedicated GPU dissappearing. When I got it back it lost a couple of screws and wouldn't connect wirelessly without a hard restart every time. This is not only annoying but bad for my laptop. I'd like to know how to fix this without sending it in.
SPECS: RX 560 4GB GPU 500gb HDD 1 TB SSD 32GB RAM i5-7300HQ
10-04-2018 06:53 PM
If it seems to work until after an idle period, that could be related to power management, so you should verify that the WiFi adapter is not being powered off.
In Device Manager
In Power Options control panel
Best of luck,
10-05-2018 11:48 AM
It is windows 10 and is updated regularly.
I have updated and rolled back my Intel Dual-Band AC 3165 according to other forum posts and their instructions.
I installed the Intel proset and it actually disabled wireless so I had to uninstall it.
I have also run the windows troubleshooter and it has produced nothing.
The only way my device connects to a wireless network is if I completely hard restart it. It doesn't even show the wireless device in the device manager unless I hard restart it.