08-10-2018 12:28 PM
I've had this laptop for about 6 months and after around 3 months it had to be on the charger to stay alive at all, one day about a month ago it wouldn't turn on at all and now it does it flash the keyboard once for about 2 seconds each time I press the power button, the screen stays black. I'm pretty sure this is an issue with the battery, anyone know?
08-14-2018 04:58 AM
Welcome to the Community,
This seems to be a hardware issue, I would suggest you get in touch with technical support.