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2 Posts

12-27-2018

US

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Lenovo Y520 sound crackling and popping (even with headphones)

2018-12-31, 8:40 AM

So the past few weeks, there's been this crackling sound that happens every once in a while when I'm watching videos and it's gotten worst this last week. The crackling sound is even present when I use headphones, and I tried to do a PC reset to see if that fixed it and it's still there. I this started happening after I got back from visiting relatives for thanksgiving and had put my laptop in a small suitcase/satchel for the drive over. Could it have been damanged and this is a hardware problem?

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5 Posts

02-15-2018

MY

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Re: Lenovo Y520 sound crackling and popping (even with headphones)

2018-12-31, 8:49 AM

Hi, 

 

Seems like something is damaged during the travel, laptop is not supposed to be carried in a suitcase apart from designated bags or cases.
You may anyway get it checked physically in the lenovo authorised service centre.

 

Thank you.

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3 Posts

07-05-2020

NO

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Re:Lenovo Y520 sound crackling and popping (even with headphones)

2020-08-01, 16:40 PM

Did you find out what was wrong, were you able to fix it somehow? 
I'm having the same issue here on my new Lenovo laptop..

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