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5 Posts

01-25-2019

Hungary

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  • Posts: 5
  • Registered: ‎01-25-2019
  • Location: Hungary
  • Views: 65
  • Message 1 of 2

Lenovo Y530 service problem in Hungary

2019-09-17, 17:18 PM

Dear Lenovo,

 

I sent my Lenovo Y530 laptop to our local service center 26days ago.(08.22).

Dead battery.

Lot of bluescreen.(problem with the RAM according to Lenovo harware test app.Random pattern test)

There was lot of problem with the free pick up and return service. They could not pick up my laptop. They asked me to deliver the laptop with local post.... Its ok, i did it.

Today, i received my laptop.(09.17)

The service center repaired the problems what i reported them,BUT when the windows booted up, i noticed that one of my storage is missing.The 128GB SSD is OK, but my 1TB HDD is completly disappeared. I checked it in a BIOS and with some windows app.I attached a picture.

Is it possible?

How is it possible?

What can i do?

 

Thanks for your reply.

 

Adam.

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61 Posts

08-27-2019

Egypt

80 Signins

871 Page Views

  • Posts: 61
  • Registered: ‎08-27-2019
  • Location: Egypt
  • Views: 871
  • Message 2 of 2

Re: Lenovo Y530 service problem in Hungary

2019-09-18, 8:19 AM

If you have the time, and if it won't void your warranty, try opening the laptop and checking the HDD connections.

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