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11967 Posts

01-02-2010

United States of America

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Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-10-31, 18:58 PM

Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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11967 Posts

01-02-2010

United States of America

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Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-11-05, 3:15 AM

Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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11967 Posts

01-02-2010

United States of America

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Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-10-16, 0:30 AM

Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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47 Posts

10-10-2019

Bosnia and Herzegovina

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Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-11-13, 6:31 AM

He just tries to make a point about drivers. As I wrote in my post, after trying to replace drivers that Windows installed on it's own, with drivers from Lenovo support page for my laptop, I managed to solve desync, at least in Edge browser. I will try to clean install Windows again without internet connection, so that Windows can't download any drivers on its own during setup process, and maybe there will be no desync even in Chrome.

 

It looks that desync only happens to people who bought laptop models without Windows 10 preinstalled, or to people who have clean installed Windows 10 again? I noticed that even if you manualy install all drivers from Lenovo, some Windows drivers will stay active in device manager, because they have newer version number. However, it can be solved with picking it manualy in update driver option in device manager. Just try this and test for desync in Microsoft Edge.

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51 Posts

09-05-2019

Belgium

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Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-11-13, 8:07 AM

Mine came with Windows preinstalled and had desync issues.

Also, is it possible to share a list of drivers using the HTML report feature of DevManView (http://www.nirsoft.net/utils/device_manager_view.html)? I used to believe that this was a driver issue but after the clean reinstall I let Lenovo Vantage & Windows automatically install all drivers and don't have any problems. I'd like to compare installed drivers.

Also: I get that Jonathan is trying to help - so am I. But how much help is repeating the same information that has been said on this thread & the other thread about this problem?
I honestly believe drivers aren't the cause of this and that it's a huge waste of time trying to figure out which driver you can or can not install because it supposedly caused the desync (correlation does not equal causation).

To anyone that still is looking for a fix: If you haven't a) tried installing Windows on a seperate drive b) running a Linux distro from USB, please try this first before (in my opinion) wasting your time trying to screw around with drivers.

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47 Posts

10-10-2019

Bosnia and Herzegovina

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Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-11-13, 8:21 AM

I'm just telling you that I had desync on all browser, with all scenarios, and after installing manualy drivers from Lenovo support site for my laptop, I don't get desync in Microsoft Edge anymore, but I get it on Chrome. It obviously means that drivers have changed something.

 

Tonight after work I'll try to export all list of drivers, and maybe you can too, so we can compare. As a prime suspect I'm eyeing NVidia drivers.

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51 Posts

09-05-2019

Belgium

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Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-11-13, 14:55 PM
I'm not sure why you keep repeating this... It's literally been said like 10 times before: use the Microsoft driver instead of the Realtek driver. For some people this works, for some it doesn't - this isn't some miracle fix that you yourself discovered.
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11967 Posts

01-02-2010

United States of America

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  • Posts: 11967
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Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-11-13, 14:11 PM

Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
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86 Posts

08-28-2019

Czech Republic

104 Signins

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Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-11-13, 16:20 PM
Mine came with pre-installed and there was crackling sound in speakers before clean install.
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40 Posts

09-24-2019

United States of America

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  • Message 140 of 258

Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-11-13, 16:21 PM
Don't worry, i unsuscribe because my help is not appreciated despite i managed to fix the problem and try to explain exactly what i did.

Even i try it to find another ways to solve the problem because before doing what i said, nothing worked for me.

Even perform a clean installation in order to see where the problem comes and help others but its ok, people must understand that is a try and failure thing and if they are not patient, is almost impossible to find a solution.

And is not a repetitive message because the solution i found is diferent. Is just not install any lenovo audio driver and use the universal one., the one that win10 already install. Latency mon isnt a proper way to see if the problem still, almost every pc has latency, the only way is with media (audio, video) test. 

Maybe instead of critizice people should just try it, u wont lose anything and theres a posibility to won a lot.

I suppose i will enjoy my laptop who work with any problem, people can keep crashing their heads thinking how to solve this thing.
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