Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Gaming – Lenovo LegionGaming Laptops
All Forum Topics
Options

61 Posts

08-27-2019

Egypt

80 Signins

871 Page Views

  • Posts: 61
  • Registered: ‎08-27-2019
  • Location: Egypt
  • Views: 871
  • Message 11 of 258

Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-09-07, 22:22 PM

I installed linux a couple of days ago, I noticed no clicking nor desync while watching youtube videos on linux.

This narrows down the probabilities to either a windows issue or a driver issue.

Have any other users installed linux? Can you confirm the lack of audio issues?

Reply
Options

2 Posts

09-22-2019

Portugal

10 Signins

52 Page Views

  • Posts: 2
  • Registered: ‎09-22-2019
  • Location: Portugal
  • Views: 52
  • Message 12 of 258

Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-09-22, 22:45 PM

I just received by brand new Lenovo Y540 (i7-9750H, GTX1650 everything is  very good except the audio.

 Can someone help me to fix it?

Reply
Options

31 Posts

08-31-2019

Bulgaria

151 Signins

639 Page Views

  • Posts: 31
  • Registered: ‎08-31-2019
  • Location: Bulgaria
  • Views: 639
  • Message 13 of 258

Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-09-22, 23:17 PM

Welcome to the party... There is no real fix to this at least for most of us... We suspect the problem to be related to drivers

Reply
Options

9 Posts

09-01-2019

United States of America

18 Signins

120 Page Views

  • Posts: 9
  • Registered: ‎09-01-2019
  • Location: United States of America
  • Views: 120
  • Message 14 of 258

Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-09-23, 16:43 PM

Just a bit of an update as to whats going on so far with me.

 

I gave my laptop to a repair center on September 6th and after a few days of diagnosing it, they said it was a motherboard issue. About a week and a half later they got the motherboard and replaced it and they told me that the new motherboard fixed the issue, and that there was no more latency. I think that whoever has this problem just had pretty bad luck with getting a bad batch or motherboards. 

 

If you want it fixed, I'd go to a repair center. The issue I have now is that my original configuration was an i5-9300h with a GTX 1660ti, but Lenovo sent a i7-9750h with a GTX 2060. I of course have no problem with this, but I might have to wait another week for them to get another board if I can't keep the upgraded board. My whole repair time is gonna be closing in on a month if I have to wait for a new board again... Extremely frustrating.

Reply
Options

31 Posts

08-31-2019

Bulgaria

151 Signins

639 Page Views

  • Posts: 31
  • Registered: ‎08-31-2019
  • Location: Bulgaria
  • Views: 639
  • Message 15 of 258

Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-09-23, 17:30 PM

Lucky! Man u wish I could get a free upgrade like that :D I wish you all the best and I honestly hope you could keep it! Please please make a little fuss about this about the fact that you had to wait and all the stress and stuff for such a high price

Reply
Options

2 Posts

09-22-2019

Portugal

10 Signins

52 Page Views

  • Posts: 2
  • Registered: ‎09-22-2019
  • Location: Portugal
  • Views: 52
  • Message 16 of 258

Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-09-23, 17:40 PM
How long did you wait to fix the motherboard?
Reply
Options

2 Posts

08-30-2019

Netherlands

10 Signins

52 Page Views

  • Posts: 2
  • Registered: ‎08-30-2019
  • Location: Netherlands
  • Views: 52
  • Message 17 of 258

Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-09-24, 14:27 PM

I've poster earlier that I also had these issues. Due to these Lenovo in my country (NL) advised to sent it back to where I bought it, as these issues appeared out of the box and were considered errors.

 

The new laptop (exact same specs) does however not have any of the issues it had before! There no longer is an out-of-sync problem, and I have not noticed any plopping noises. 

 

Hopefully the above solution is still applicable for you guys and solves the issue.

Taking my case into account it sort of rules out a driver issue: I am on the exact same driver update as before and the physical components are the same (same specs as I said). Please note that I am not an expert whatsoever and my conclusion is purely based on reasoning, not on in-depth knowledge.

Reply
Options

16 Posts

09-19-2019

Germany

40 Signins

258 Page Views

  • Posts: 16
  • Registered: ‎09-19-2019
  • Location: Germany
  • Views: 258
  • Message 18 of 258

Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-10-03, 9:59 AM

I have tried all sorts of things you guys mentioned here, problem (Audio desync) still remains. :smileysad:
Is there a real solution for the problem? 

Reply
Options

28 Posts

10-04-2019

Poland

52 Signins

319 Page Views

  • Posts: 28
  • Registered: ‎10-04-2019
  • Location: Poland
  • Views: 319
  • Message 19 of 258

Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-10-04, 11:52 AM
I've sent the device to Lenovo Support with desync issues. They have taken my SSD and put their own (With windows included) and they said there's no desync anymore and its matter of wrongly drivers installation.
Reply
Options

31 Posts

08-31-2019

Bulgaria

151 Signins

639 Page Views

  • Posts: 31
  • Registered: ‎08-31-2019
  • Location: Bulgaria
  • Views: 639
  • Message 20 of 258

Re: Lenovo Y540 Audio desync (Audio ahead of Video)

2019-10-04, 12:04 PM

But I use the ssd they ship with and installed drivers from them directly... Also completely formating the ssd and reinstalling everything didn't fix it... So how could it be a driver issue if they replaced hardware?

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms