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Raigor
What's DOS?
Posts: 1
Registered: ‎08-10-2019
Location: US
Views: 829
Message 1 of 4

Lenovo Y540 Keyboard problem

I have an Y540 and sometimes, randomly they Keyboard is unresponsive after awaking from sleep on windows 10.

 

I have to use the Windows 10 screen accessibility keyboard feature to input the password with mouse and after logged in the keyboard works as expected.

 

Do anyone has this problem?

Support Specialist
Posts: 1,825
Registered: ‎08-02-2018
Location: US
Views: 702
Message 2 of 4

Re: Lenovo Y540 Keyboard problem

Hi Raigor! Welcome to our forums community. Run the hardware test from Lenovo Vantage app. If no hardware failure detected, try running the update from the same app. Install all available updates. If the issue persist, try to test all the keys here: https://www.keyboardtester.com/tester.html if everything works. Update us how it goes.



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Knocker
Token Ring
Posts: 61
Registered: ‎08-26-2019
Location: EG
Views: 680
Message 3 of 4

Re: Lenovo Y540 Keyboard problem

Happened to me a couple of times, but I think using a shortcut (fn+f#) made my keyboard work again.

Nika09
What's DOS?
Posts: 1
Registered: ‎11-08-2019
Location: SG
Views: 414
Message 4 of 4

Re: Lenovo Y540 Keyboard problem

I'm having this same problem except that my backlights doesn't work nor do my keyboard.Please help .

 

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