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28 Posts

07-28-2019

US

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Re: Lenovo Y540 crackling sound

2019-07-29, 1:17 AM

A good way to know if it's hardware is to run a linux live usb stick to see if it's windows or the hardware. 

 

Wifi is not working up to 5.0.0-21 kernel because of a rfkill issue, but I just asked to patch it, the new versions of 19.04 should work fine.

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13 Posts

06-05-2019

NL

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Re: Lenovo Y540 crackling sound

2019-07-29, 13:53 PM

Good news to hear that de audio issues of several Y540-owners have been fixed.

 

Too bad my own laptop is at Lenovo’s for repair. I expect them to find the same solution. Right?

 

I also had an issue that the audio would not transfer via HDMI cable to a TV. Only the graphics/screen. Does anyone else has this problem as well?

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9 Posts

07-10-2019

US

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Re: Lenovo Y540 crackling sound

2019-07-30, 18:12 PM

I received my replacement laptop yesterday and after doing some testing everything seems to be working in order.

 

No more clipping issues when I play music through my studio monitors or through the laptop speakers.

 

Gonna be testing it out some more but seems like we’re back in business

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19 Posts

07-21-2019

CH

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Re: Lenovo Y540 crackling sound

2019-07-30, 20:50 PM

Do you know what they've changed? Just new drivers or new hardware components? If would be useful to know what driver versions do you have installed now.

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9 Posts

07-10-2019

US

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Re: Lenovo Y540 crackling sound

2019-07-30, 21:19 PM

I’m at work right now so I won’t be able to check later but for my broken one I had the latest drivers installed.

 

I even used the driver update that was linked by another poster and that still didn’t fix my issue. 

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5 Posts

07-16-2019

GB

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Re: Lenovo Y540 crackling sound

2019-07-31, 7:11 AM

In my case the newest drivers didn't help either. So far I've managed to lower the crackling(sometimes I cant hear it at all) to a minimum after i raised the processor power management on battery to 100%(by default it was 5%). This even lowered the latency to all green in latencymon. In any case I'll be returning mine for repair as I have not found a permanent solution yet.

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9 Posts

07-10-2019

US

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Re: Lenovo Y540 crackling sound

2019-08-02, 22:51 PM

So the driver date for the Realtek audio drivers I have is 03/07/2019 and it's version 6.0.1.8619

 

Not sure of they made hardware changes but it's possible i recieved a faulty unit. 

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4 Posts

07-18-2019

MY

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Re: Lenovo Y540 crackling sound

2019-08-03, 1:38 AM

Hmm, the latest audio driver that we can find from Lenovo Site is version 6.0.8710.1. For me, this is the driver that producing crackling sound. I have tried the driver version you mentioned above 6.0.1.8619, but the driver date display from my device manager is 15/01/2019.

So far so good, I have tested all the situation that would produce crackling sound for me previously, it did not happen anymore. Btw, I download this driver from https://drivers.softpedia.com/get/SOUND-CARD/REALTEK/Realtek-High-Definition-Audio-Driver-6-0-1-8619-for-Windows-10-October-2018-Update-64-bit.shtml

 

Before this I was using older driver (6.0.1.8186) to resolve this issue, so I can confirm 6.0.1.8186 and 6.0.1.8619 definitely resolved the issue for me. So, perhaps this is truely a driver issue?

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100 Posts

06-01-2014

IN

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Re: Lenovo Y540 crackling sound

2019-08-03, 1:44 AM

Can someone with this issue put a 15 sec video showing the crackling sound problem?

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4 Posts

07-18-2019

MY

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Re: Lenovo Y540 crackling sound

2019-08-03, 1:59 AM

Mine would sound similar to this https://www.youtube.com/watch?v=vN7UHRhXqjk

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