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aardc
Paper Tape
Posts: 3
Registered: ‎04-08-2019
Location: TR
Views: 307
Message 1 of 6

Lenovo Y700 15 ISK touchscreen not working

Touchscreen wasnt working clearly. When i was closing slowly  the cover touchscreen was working. İ thought a cable maybe broken.İ opened and saw the LCD cable is broken.So i changed the LCD cable with that on the link

https://www.aliexpress.com/item/New-Laptop-Cable-For-Lenovo-Y700-15-17-Y700-15ISK-Y700-15ISK-Touch-M...

 

İ changed but still touchscreen not working.Did i changed wrong cable.There is another cable like that:

https://lenovo.encompass.com/item/10648149/Lenovo/5C10K37615/

İf anyone knows the right cable that i must change please help me.

 

Retired Support Specialist
Posts: 402
Registered: ‎08-02-2018
Location: US
Views: 235
Message 2 of 6

Re: Lenovo Y700 15 ISK touchscreen not working

Hi aardc!

 

Welcome to the Community Forums. 

 

The cable responsible for touchscreen is the EDP cable. You can determine the exact cable part number by going to the Lenovo Part Lookup Page and enter the serial number. Select As Built or Model and look for CABLES INTERNAL. 

 

Regards,

 

 



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aardc
Paper Tape
Posts: 3
Registered: ‎04-08-2019
Location: TR
Views: 212
Message 3 of 6

Re: Lenovo Y700 15 ISK touchscreen not working

Thanks for your reply. You said EDP cable(Display Cable) is responsible for touchscreen.  I changed that EDP cable but not worked. My laptop is 15 ISK-Touch Model Name is 80NW. The original EDP cable was DC02001X500 but İ bought DC2001X510 and changed.

İs there a difference between DC02001X500 and DC2001X510. İ have to buy DC02001X500 model cable ? My original cable is below the metal cable is broken.

20190509_225334.jpg20190509_225434.jpg

 

 

 

 

 

DC02001X510

Social Support Agent
Social Support Agent
Posts: 1,046
Registered: ‎08-02-2018
Location: US
Views: 205
Message 4 of 6

Re: Lenovo Y700 15 ISK touchscreen not working


Hi! If your LCD is the UHD, here is the EDP cable part number: 5C10K28163 but if your LCD is the FHD, the EDP cable for your laptop is: 5C10K28146. You can refer to the link below, page 83.



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aardc
Paper Tape
Posts: 3
Registered: ‎04-08-2019
Location: TR
Views: 185
Message 5 of 6

Re: Lenovo Y700 15 ISK touchscreen not working

My laptop FHD and İ know 5C10K28146 cable but there is two diffrent model DC02001X500 and DC2001X510. My orginal was DC02001X500 but i found only DC2001X510 for 5C10K28146 and changed. Still not worked the touchscreen.
Social Support Agent
Social Support Agent
Posts: 397
Registered: ‎08-02-2018
Location: US
Views: 178
Message 6 of 6

Re: Lenovo Y700 15 ISK touchscreen not working

Hey there, aardc! 

 

We highly recommend bringing the laptop to a service provider https://support.lenovo.com/us/en/solutions/ht118678?CID=ww:lenovosocial:20x9m6 (filter by country/city) and check for a complete diagnosis/repair service. Also, the Lenovo service team can conduct a complete checkup on the laptop. We hope everything will turn out smoothly. 

 

Regards!



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