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Plur
What's DOS?
Posts: 1
Registered: ‎11-16-2017
Location: PL
Views: 2,384
Message 1 of 4

Lenovo Y700-15ISK Intel HD Graphics drivers

Hello,

 

I have question to Lenovo basicly,

 

Do you have a plan to relase new intel hd graphics drivers any time soon?

The one we have now is quite old and doesn't work best with Windows 10 Fall Creators Update.

 

Thanks in advance

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 2,372
Message 2 of 4

Re: Lenovo Y700-15ISK Intel HD Graphics drivers

Hi Plur,

Warm Greetings & welcome to Lenovo Community, happy to have you here.

 

I am not sure, when Lenovo will release next update but meanwhile you can update the latest drivers from Intel website - Intel® Graphics Driver for Windows* [15.47]

 

I hope the above information helped you.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,
Prabhansh
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Kreal
Fanfold Paper
Posts: 4
Registered: ‎01-30-2018
Location: US
Views: 2,237
Message 3 of 4

Re: Lenovo Y700-15ISK Intel HD Graphics drivers

I am having an issue with the Intel HD Graphics drivers since the most recent 1709 updates. My device is up to date with all of the latest W10 updates and drivers as per below, but since these recent updates I am having issues with running two external monitors. 

 

Currently driver works 21.20.16.4550, but on restart the device comes up with an exclamation mark showing an issue. I am sometimes able to reinstall driver 21.20.16.4550 and this will intermitantly get things running again, but other times only the monitor running from an HDMI port works, while the monitor running from a USB is often not detected.

 

I have tried updating the driver from device manager, and the system updates to driver 22.20.16.4836, but this driver does not allow the USB monitor to be detected.

 

 

Computer
Operating System
 
  • Version1709
  • OS Build10.0.16299
  • Build Branchrs3_release
  • LocaleEnglish (United States)
  • Windows DirectoryC:\WINDOWS
  • System DirectoryC:\WINDOWS\system32
  • .NET Framework Versions2.0.50727.4927, 3.0.30729.4926, 3.5.30729.4926, 4.0.0.0, 4.7.02556
  • Default Internet BrowserInternet Explorer 11.192.16299.0
  • Installed Internet BrowsersMozilla Firefox, Google Chrome, Internet Explorer 11.192.16299.0
Graphics
 
  • Adapter CompatibilityNVIDIA
  • Video ProcessorGeForce GTX 960M
  • Driver ProviderNVIDIA
  • Driver Version22.21.13.8264
  • Driver Date6/18/2017
  • Adapter DAC TypeIntegrated RAMDAC
  • Adapter RAM4.00 GB
  • AvailabilityOffline
  • StatusThis device is working properly.
  • LocationPCI bus 1, device 0, function 0
  • Device IdPCI\VEN_10DE&DEV_139B&SUBSYS_380217AA&REV_A2\4&3807D8BA&0&0008

A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer.

  • Adapter CompatibilityIntel Corporation
  • Video ProcessorIntel® HD Graphics Family
  • Resolution1920 x 1080
  • Bits Per Pixel32
  • Number of Colors4294967296
  • Refresh Rate - Current60 Hz
  • Refresh Rate - Maximum60 Hz
  • Refresh Rate - Minimum60 Hz
  • Driver ProviderIntel Corporation
  • Driver Version21.20.16.4550
  • Driver Date11/11/2016
  • Adapter DAC TypeInternal
  • Adapter RAM1.00 GB
  • AvailabilityRunning at full power
  • StatusThis device is working properly.
  • LocationPCI bus 0, device 2, function 0
  • Device IdPCI\VEN_8086&DEV_191B&SUBSYS_380217AA&REV_06\3&11583659&0&10
Candyiz4kidz
What's DOS?
Posts: 1
Registered: ‎12-12-2018
Location: US
Views: 1,256
Message 4 of 4

Re: Lenovo Y700-15ISK Intel HD Graphics drivers

Basically Lenovo has told all users of this model of laptop they don't care about the known issues that have been reported about this model over the course of 2 years. The drivers provided by Lenovo are machine specific, installing the Intel drivers directly from the Intel website causes a compatibility problem between the Nvidia/ATI graphics cards and the Intel 530HD chip. The ONLY fixes we've found are to either uninstall the drivers, reinstalling the ORIGINAL DRIVERS and then turning off the Windows 10 Fall Creators Update itself using the "windows update hide/show tool" provided by Microsoft -OR- upgrading the drivers to their newest versions and turning off the Nvidia/ATI graphics card and forcing the laptop to use the onboard Intel 530HD graphics chip instead of the premium graphics card we paid for. For a more temporary fix you can also uninstall the drivers, reinstall the original drivers and use the heck out of your graphics card before windows automatically downloads and installs the update again -- which means as long as you don't reboot you can do your graphics intensive work or gaming up until the moment your laptop restarts before having to uninstall the update and/or reverting back to the earlier versions of the drivers. We were extremely upset to find this was the case with these laptops after we bought 10 of them for our employees only to find out literally EVERYONE'S warranty was up on their laptop when the Fall Creators Update came out. We'll NEVER buy another Lenovo for this very reason. Frankly the company should be ashamed of it's driver and customer support based on this model alone. It's seems funny that their hasn't been a class action suit on this subject because the laws in our country state that a computer manufacturer must provide driver/software support for the lifespan of a product but instead the company did NOT provide any support to people based on the state of their warranty and calling it a "hardware problem" so that they didn't have to actually do anything to help. I hope this helps a bit even though it's a workaround at best.

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