07-10-2019 01:05 PM - last edited on 07-12-2019 10:02 AM by zoltanthegypsy
Laptop Lenovo Y700 17 ISK. Serial ********.
Core i5 -6300HQ
Installed SSD 250GB Samsung 850 EVO M.2
Replaced regular HDD to HGST HTS721010A9E630
The essence of the problem. Absolutely random hangs of the laptop, which can occur in an hour, or after 6 hours. The load level is different, and does not depend on the hangs. The only moment, there are almost no hang-ups in heavy games (it was only a couple of times in 2 years).
Sometimes after a hang, the keyboard backlight FN + space adjustment continues to work, while everything weighs tight.
-The change of the OS does not affect the hang
-Work only on SSD or HDD too
-Thermopaste replaced (38-43 degrees in idle)
-BIOS updated to the latest version
-Checked on both of ram, same result
-Changed in processor power settings
Moderator note: serial number removed to prevent abuse.