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11-05-2016

IN

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Lenovo Y700 - Drive D and E not showing anymore

2016-11-05, 22:35 PM

Hi, I have Lenovo Y700 gaming laptop which I purchased 5 months back. My drive D and E (which equals to 900 GB) doesn't show up anymore. It used to happen before but after a restart it would be ok so I ignored it lately. Today while accessing those drives I got the error message "The request failed due to fatal device hardware error". I restarted my PC and now those drives doesn't appear anymore. 

Intel Rapid Storage Technology prompts that I should supress the problem of SATA disk (932 GB). Doing that doesn't change anything either!!

 

Please help. It would be highly appreciated.  

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5385 Posts

05-09-2013

US

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Re: Lenovo Y700 - Drive D and E not showing anymore

2016-11-08, 13:14 PM

wrote:

Hi, I have Lenovo Y700 gaming laptop which I purchased 5 months back. My drive D and E (which equals to 900 GB) doesn't show up anymore. It used to happen before but after a restart it would be ok so I ignored it lately. Today while accessing those drives I got the error message "The request failed due to fatal device hardware error". I restarted my PC and now those drives doesn't appear anymore. 

Intel Rapid Storage Technology prompts that I should supress the problem of SATA disk (932 GB). Doing that doesn't change anything either!!

 

Please help. It would be highly appreciated.  


Looking at the pictures, only your ssd is working and booting. What does your bios show? Does it show your hdd? If not, then either it is disconnected or had crash.

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