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DuxInfernum
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Posts: 9
Registered: ‎05-31-2016
Location: US
Views: 1,102
Message 1 of 2

Lenovo Y700 Microphone Not Working

I recenty purchased a y700. The only problem i'm having is the built in microphone doesn't seem to pick up anything and when i plug in my earbuds with a built-in microphone, the audio works and the microphone doesn't. I was on Skype when doing this the first time, and it didn't even pick up an external microphone was attached to the computer. Is there a way to solve the problem?

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,068
Message 2 of 2

Re: Lenovo Y700 Microphone Not Working

Welcome to the Forums Dux,

 

Reverting to the Microsoft Built in Driver

Open Device Manager

Under Sound and game controller Right click on the sound adapter and click on update driver

On the prompt of update driver click on  Browse my computer for Driver Software 

on the next window Click on let me pick from a list of device driver

 

Now you will have a list of drivers already available in your system,

If your system has a Lenovo Supplied driver plus a Microsoft built in driver, then you should have at least two drivers on the list

 

If you see a High definition Audio then that should be the Microsoft built in, click that and install it.

 

Click here for better understanding.

 

Update us how it goes.

 

 

 

Regards,

 

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