08-04-2016 04:09 PM - edited 08-04-2016 04:12 PM
I bought my Y700 on April, just four months ago. This started to happen about one month ago, machine got extremely hot when I was playing games such as Battlefield 4, The Division and Overwatch. I bought a laptop cooler, but it didn't help at all. I downloaded tool and measured the temperature. GPU temperature can get to 92℃ and CPU can get to 80℃, but my laptop never automatic shutdown, is it normal?
I updated my BIOS, but it does not work at all. I feel like that I can bake eggs with my laptop , I cant touch the bottom of laptop, cuz its so hot!
08-04-2016 09:00 PM
Hi ZhongtianZhang ,
Welcome to the Community Forums.
As you have described it as too hot to touch , the more that I would encourage you to call in tech support for recommended step/ service specially if this would happen even when you set it on clean boot. Have the temperature result and inform updated BIOS done .
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Update us how it goes.