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dhaumschilt
Paper Tape
Posts: 4
Registered: ‎10-27-2013
Location: US
Views: 220
Message 1 of 3

Lenovo Y700 Touch-15ISK Speakers stop working after sleep

Within the last 2 weeks or so, Whenever I shut my laptop, which makes it sleep, the speakers, but not the sub, stop working when windows resumes. Any ideas?

 

I have done a virus scan. The RealTek audio driver has been updated as well.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 189
Message 2 of 3

Re: Lenovo Y700 Touch-15ISK Speakers stop working after sleep

Hi there, Dhaumschilt             -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

To verify, can you try the following:

 

Uninstall the Realtek HD Audio Driver from the Control Panel (large icon view) > Programs and Features and reboot

 

After the reboot, Windows will now install a generic sound driver (High Definition Audio). Try to re-create the issue, (i.e resume from sleep) that you're having and observe.

 

If using the generic sound driver fixes it, try re-installing the audio driver from this link:

 

http://support.lenovo.com/in/en/products/Laptops-and-netbooks/IdeaPad-Y-Series-laptops/y700-touch-15...

 

Update us how it goes.

 

 

 

 

Regards,

 

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dhaumschilt
Paper Tape
Posts: 4
Registered: ‎10-27-2013
Location: US
Views: 87
Message 3 of 3

Re: Lenovo Y700 Touch-15ISK Speakers stop working after sleep

 

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