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7 Posts

11-18-2016

PL

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Lenovo Y700 high ping while playing online on WiFi on brand new laptop

2016-11-19, 13:47 PM

Hello, I've bought a Lenovo y700 ideapad 15isk 3 days ago with Windows 10. The problem is, when I'm "playing" for example CS GO,  or Hearthstone my ping is jumping from 40-50 to 1700 or even 1900 almost instantly and the game is unplayable. The weird thing is when I'm surfing the internet the ping is normal (25-30). I've tried almost everything to fix it, from changing Windows options (turning off P2P, and all the stuff that might have influence on the ping) to changing options in my network card which is Intel(R) Dual Band Wireless-AC 8260. Have you got any ideas what can I do with it? 

Sorry for the grammar mistakes I might have done, but I'm not native english speaker.
I'll apriciate every kind of help from you guys.
Hoping for fast responds 

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288 Posts

08-27-2016

GR

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Re: Lenovo Y700 high ping while playing online on WiFi on brand new laptop

2016-11-19, 15:01 PM

Download the intel auto update utility. It will check for you if a newer driver is available

I am a volunteer in this forum and also a lenovo user. If i helped you, click on the kudos button!

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7 Posts

11-18-2016

PL

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Re: Lenovo Y700 high ping while playing online on WiFi on brand new laptop

2016-11-19, 15:08 PM

I've installed all the newest driviers, and windows updates :(

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288 Posts

08-27-2016

GR

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Re: Lenovo Y700 high ping while playing online on WiFi on brand new laptop

2016-11-19, 15:11 PM
Make sure you run the game using the nvidia card so that the cpu if more free.

I am a volunteer in this forum and also a lenovo user. If i helped you, click on the kudos button!

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7 Posts

11-18-2016

PL

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Re: Lenovo Y700 high ping while playing online on WiFi on brand new laptop

2016-11-19, 15:13 PM
How can I check if im using Nvidia ?
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288 Posts

08-27-2016

GR

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Re: Lenovo Y700 high ping while playing online on WiFi on brand new laptop

2016-11-19, 15:15 PM
Right click the game shortcut and the second option will be "launch using..........High performance Nvidia or Internal GPU"

I am a volunteer in this forum and also a lenovo user. If i helped you, click on the kudos button!

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7 Posts

11-18-2016

PL

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Re: Lenovo Y700 high ping while playing online on WiFi on brand new laptop

2016-11-19, 15:23 PM

I'm using Nvidia, I think that the problem is in the distance from the router which is like 5m, but still it's not much and shouldn't make such a problem :/. When I tried to play in front of router (distance like 20 cm) i had 50-60 ping without the spikes. I can't belive that the network card is so bad that it has ping spikes in 5m distance from router. (router is pretty new and he is not a problem, because internet on the other laptop is going smooth)

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288 Posts

08-27-2016

GR

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Re: Lenovo Y700 high ping while playing online on WiFi on brand new laptop

2016-11-19, 16:20 PM

Be sure to have transmit power to maximum. Same applies for "roaming sensitivity". I can not think of anything else to help you. By the way the wifi and bluetooth antennas on the Y700 are not on the screen like many laptops do BUT on the bottom, on the left and right side. If you look under the laptop, near the left and right sides are 2 slots. These are not just for air, its the antenna location

I am a volunteer in this forum and also a lenovo user. If i helped you, click on the kudos button!

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9 Posts

09-20-2016

PL

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Re: Lenovo Y700 high ping while playing online on WiFi on brand new laptop

2016-11-19, 21:22 PM

Exactly the same issue, when I'm browsing net it works fine but when I play my ping jumps from 50 ms to 1500ms ;/

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1 Posts

07-09-2017

IT

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  • Message 10 of 10

Re: Lenovo Y700 high ping while playing online on WiFi on brand new laptop

2017-07-10, 15:39 PM
Excuse me I have the same identical issue, how you solved it?
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