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AkshatShori
What's DOS?
Posts: 2
Registered: ‎01-15-2017
Location: CA
Views: 5,977
Message 1 of 19

Lenovo Y700 laptop speakers make a popping/cracking noise

Hi

I have a lenovo y700 and I have had it for 6 months now.  My speakers recently recently started making a popping or cracking  noise when  I increase the volume ,start a youtube video or play music. This issue is random as it doesnot happen everytime but it happens 7/10 times.  I have tried uninstalling the audio driver and reinstaalling it and that didnt fix the problem.

 

Has anyone else come across the same issue?

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 5,880
Message 2 of 19

Re: Lenovo Y700 laptop speakers make a popping/cracking noise

Hi there, Akshat         -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

I might also suggest checking with headphones to see if the sound operates normally with headphones.  If not, then it is likely the driver, or the audio chip (but more likely the drivers).

 

If it works fine with headphones, but not speakers, then maybe there is a pinched wire shorting out the speakers.

 

Update us how it goes.

 

 

 

 

 

Regards,         

 

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mindcrasher
Paper Tape
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Registered: ‎12-22-2016
Location: PL
Views: 5,873
Message 3 of 19

Re: Lenovo Y700 laptop speakers make a popping/cracking noise

I have the same problem. It happens only on battery and only when headphones are not connceted. How to fix this pinched wire?

 

Update: I fixed the problem by installing High Definition Audio Device in Device Manager, as in this post: https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y50-Headphone-Jack-Static-Noise/m-p/1801968/hig...

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 5,839
Message 4 of 19

Re: Lenovo Y700 laptop speakers make a popping/cracking noise

Great that all goes well.

Please feel free to utilize our forums at any time.

Cheers!!Smiley Happy

 

 

 

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AkshatShori
What's DOS?
Posts: 2
Registered: ‎01-15-2017
Location: CA
Views: 5,919
Message 5 of 19

Re: Lenovo Y700 laptop speakers make a popping/cracking noise

Hi 

Update(Issue Resolved) - I actually realized that I started having the cracking/popping issue after my system automatically updated the realtek audio driver so I fixed it by rolling back to previous version of the driver

egowic
Paper Tape
Posts: 4
Registered: ‎01-21-2017
Location: TR
Views: 5,755
Message 6 of 19

Re: Lenovo Y700 laptop speakers make a popping/cracking noise

i coundt find an old driver can you please give me a link ?

wmj259
Token Ring
Posts: 201
Registered: ‎06-20-2015
Location: US
Views: 5,757
Message 7 of 19

Re: Lenovo Y700 laptop speakers make a popping/cracking noise

I am about to try that. 

Update: IT WORKS!! Smiley Very Happy Smiley Very Happy Smiley Very Happy

Y50-70 i7-4720HQ - 16GB Ram - 1TB HDD Win 8.1 - 4GB-860 GTX
egowic
Paper Tape
Posts: 4
Registered: ‎01-21-2017
Location: TR
Views: 5,755
Message 8 of 19

Re: Lenovo Y700 laptop speakers make a popping/cracking noise

i coudnt find the driver can you please give me link for an older driver ?

egowic
Paper Tape
Posts: 4
Registered: ‎01-21-2017
Location: TR
Views: 5,745
Message 9 of 19

Re: Lenovo Y700 laptop speakers make a popping/cracking noise

hi we know that its lenovos fault it happened after the update they sent to us what is the soltution in this case ?

wmj259
Token Ring
Posts: 201
Registered: ‎06-20-2015
Location: US
Views: 5,748
Message 10 of 19

Re: Lenovo Y700 laptop speakers make a popping/cracking noise

Go to device manager

Right click on the start button and click device manager.

Then go to SOUND, VIDEO AND GAME CONTROLLERS

Right click REaltek and click properties.

Go to drivers tab and click rollback.

Y50-70 i7-4720HQ - 16GB Ram - 1TB HDD Win 8.1 - 4GB-860 GTX

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