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guccia123
Paper Tape
Posts: 4
Registered: ‎05-08-2016
Location: US
Views: 567
Message 1 of 7

Lenovo Y700 lid open

Whenever I open laptop lid, screen double starts, Image comes on then quickly turns off and then again turns on. Can you help me what is going on cause this is annoying

Highlighted
Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 527
Message 2 of 7

Re: Lenovo Y700 lid open

Welcome to the Forums Guccia! 

 

Please try to check with the below scenarios.

  1. Check with battery mode & adaptor mode
  2. Check with external display

Also, please provide the machine model number.

Note: Please do not share system serial number here.

 

Let us know how you get on.

Regards,

Shashi

 

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guccia123
Paper Tape
Posts: 4
Registered: ‎05-08-2016
Location: US
Views: 519
Message 3 of 7

Re: Lenovo Y700 lid open

Y700-15isk

On battery or on power supply problem persists

Don't have external monitor to test

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 508
Message 4 of 7

Re: Lenovo Y700 lid open

Please change the refresh rate of your monitor screen?

 

  1. Open Screen Resolution by clicking the Start button, clicking Control Panel, and then, under Appearance and Personalization, clicking Adjust screen resolution.
  2. Click Advanced settings.
  3. Click the Monitor tab, and then, under Screen refresh rate, click the screen refresh rate you want.

 

Also, try updating video drivers.

Intel driver

Amd driver

 

Let us know how you get on.

Regards,

Shashi

 

Tap that Star button below to award a Kudo if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

guccia123
Paper Tape
Posts: 4
Registered: ‎05-08-2016
Location: US
Views: 493
Message 5 of 7

Re: Lenovo Y700 lid open

All drivers are up to date

Resolution is set to 1080p and refresh rate att 60Hz

This happens only when I open lid. Screen turns on, then quickly turns off and again turns on, and this happens every time

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 483
Message 6 of 7

Re: Lenovo Y700 lid open

We are sorry to hear that your issue has not yet been fixed.

 

Try connecting the laptop to my HD TV with HDMI cable. Then, please update the BIOS & Chipset drivers.

 

Also, you could try removing the CMOS battery for 10 Minutes and if possible clear the CMOS. This is easy with a desktop, but a real pain with most laptop as it requires disassembly and the "Clear CMOS" jumpers are not normally identified in user manual.

 

Hence, I would suggest you to visit the nearest authorised Lenovo authorised support. Since doing anything would harm the system board or might void the warranty.

 

Let us know how you get on.

Regards,

Shashi

 

Tap that Star button below to award a Kudo if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

vidmo002
What's DOS?
Posts: 1
Registered: ‎03-23-2017
Location: PL
Views: 288
Message 7 of 7

Re: Lenovo Y700 lid open

I would like to refresh this thread, because i have the same problem. I have the latest versions of drivers and tips above didn't help. 

 

I think video best illustrates this problem.

https://youtu.be/e_bdacFrif0

 

EDIT:

Problem has been solved explained. This is Windows display manager issue.

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