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Inegvin
Blue Screen Again
Posts: 1
Registered: ‎11-21-2018
Location: TH
Views: 284
Message 1 of 3

Lenovo legion Y530 needs repair. But I am in another country

I bought my leptop few months ago in Ukraine. After the month of work it started to have led screen issues (screen just became dark in one moment and didnt turn on since then. I tried to plug in tv screen via hdmi. The system works correctly. Notebook is working. But there is no way I can turn on a screen. It doesnt work in bios as well as in os) and I want to bring it on warranty repair but the problem is I am in Thailand now. Is there any way to contact local support using Ukrainian warranty? Where should I go? How can I solve the problem? My notebook is important for me now so I have to solve the issue as soon as possible.

Please help=(

303
802.11n
Posts: 172
Registered: ‎08-22-2014
Location: MY
Views: 257
Message 2 of 3

Re: Lenovo legion Y530 needs repair. But I am in another country

Most of the Lenovo warranty is International ,Check if the model is available for the country, or contact the local service center directly. You should find the phone number online.


Android Roadmap
https://support.lenovo.com/gb/en/documents/ht101396
https://support.lenovo.com/

Social Support Agent
Social Support Agent
Posts: 1,120
Registered: ‎08-02-2018
Location: US
Views: 238
Message 3 of 3

Re: Lenovo legion Y530 needs repair. But I am in another country

Hi Inegvin! Welcome to our forums community. We were able to check that your laptop has international warranty and Thailand is covered. You can reach them at: 0018004418711 (Toll Free) (+662) 689-6498 (Standard Charges Apply). They are open: 9 am - 6 pm Monday - Friday & 9 am - 3 pm Saturday. You can refer to this link: https://pcsupport.lenovo.com/us/en/iwslookup?linkTrack=MastSmiley FrustratedubNavSmiley Frustratedupport:Warranty%20and%20Repair:Warra....

 

Hope this answers your question.


Regards



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