11-21-2018 06:51 AM
I bought my leptop few months ago in Ukraine. After the month of work it started to have led screen issues (screen just became dark in one moment and didnt turn on since then. I tried to plug in tv screen via hdmi. The system works correctly. Notebook is working. But there is no way I can turn on a screen. It doesnt work in bios as well as in os) and I want to bring it on warranty repair but the problem is I am in Thailand now. Is there any way to contact local support using Ukrainian warranty? Where should I go? How can I solve the problem? My notebook is important for me now so I have to solve the issue as soon as possible.
11-21-2018 08:55 AM
Most of the Lenovo warranty is International ,Check if the model is available for the country, or contact the local service center directly. You should find the phone number online.
11-21-2018 03:16 PM - edited 11-21-2018 03:19 PM
Hi Inegvin! Welcome to our forums community. We were able to check that your laptop has international warranty and Thailand is covered. You can reach them at: 0018004418711 (Toll Free) (+662) 689-6498 (Standard Charges Apply). They are open: 9 am - 6 pm Monday - Friday & 9 am - 3 pm Saturday. You can refer to this link: https://pcsupport.lenovo.com/us/en/iwslookup?linkTrack=MastubNavupport:Warranty%20and%20Repair:Warra....
Hope this answers your question.