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Lenovo loq 15 type c not working

after i bought my lenovo loq 15 all was working fine but my type C charging port was not working neither it was charging nor able to transfer any kind of files or data through that what am i supposed to do?

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Re:Lenovo loq 15 type c not working

Hi abhirup_conquer!

Welcome to the Community!

Sorry to hear about the issue with your Lenovo LOQ 15's Type-C port. Here are a few steps you can try to troubleshoot the problem:

  1. Check for Updates: Ensure your system is up to date. You can use the Lenovo Vantage app to check for and install any available updates for drivers and firmware.

  2. Inspect the Port and Cable: Make sure there is no debris in the Type-C port and that the cable you are using is functioning properly. Try using a different Type-C cable if possible.

  3. Power Settings: Sometimes, power settings can affect charging. Go to your power settings and ensure that USB selective suspend setting is disabled. Go to Control Panel > Hardware and Sound > Power Options > Change plan settings > Change advanced power settings > USB settings > USB selective suspend setting. Here, set both 'On battery' and 'Plugged in' to 'Disabled'.

  4. Device Manager: Open Device Manager and check if there are any issues with the USB controllers. You can try uninstalling the USB drivers and then restarting your laptop to let Windows reinstall them.

Let us know how it goes.

Best regards,

Hector_Lenovo

   
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