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jaidensu
Paper Tape
Posts: 3
Registered: ‎04-24-2019
Location: HK
Views: 172
Message 1 of 6

Lenovo y520 Legion broke when updating

I updated my laptop today and restarted, but after testarting, windows did not load, it was just the lenovo screen on startup with the spinning dots, and the screen shuts down, and then it repeats. Its stuck in this loop. Ive tried holding down the power button and it stopped it. But when i turn it on, its still stuck in the lenovo white dot screen, constantly shutting off the display and then turning it back on.

not even lock screen is working

windows startup repair isnt working right now

Guru
Posts: 930
Registered: ‎05-01-2012
Location: IL
Views: 142
Message 2 of 6

Re: Lenovo y520 Legion broke when updating

What exact version of Windows are you running and what did you update today (there  are no Windows updates today).

jaidensu
Paper Tape
Posts: 3
Registered: ‎04-24-2019
Location: HK
Views: 127
Message 3 of 6

Re: Lenovo y520 Legion broke when updating

I had not updated my computer for a while, and was getting some freezing, so i checked for new updates and installed the new ones. I think they were just the most recent ones

Guru
Posts: 930
Registered: ‎05-01-2012
Location: IL
Views: 118
Message 4 of 6

Re: Lenovo y520 Legion broke when updating

Windows 7, 8.1 and 10 April updates are buggy, crashing PCs and should be blocked.

There are compatibily problems with AV software : Avast, AVG, Sophos, Avira, ArcaBit, McAfee

What version of Windows 10 do you run ? Type winver in the search box.

jaidensu
Paper Tape
Posts: 3
Registered: ‎04-24-2019
Location: HK
Views: 107
Message 5 of 6

Re: Lenovo y520 Legion broke when updating

the laptop is completely messed up, so even the lock screen is broken. like the lock screen isnt popping up, so i cannot access the windows search bar

Guru
Posts: 930
Registered: ‎05-01-2012
Location: IL
Views: 101
Message 6 of 6

Re: Lenovo y520 Legion broke when updating

Try to boot into safe mode

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