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y70015ISKm2SSD
Punch Card
Posts: 28
Registered: ‎02-03-2016
Location: United Kingdom
Views: 2,058
Message 1 of 3

Lenovo y700 15ISK Windows 10 Crashes On Return From Sleep

I have Lenovo Y700 15ISK with Intel Core i5-6300HQ/8GB/1.0TB/NVIDIA GeForce GTX 960M. Windows 10 Pro. v30BIOS.

 

Sometimes after waking up from sleep laptop freezes and only way to reset it is to press power button for 4sec. This starts to irritate me, especialy when I go out for one hour, i put laptop to sleep, come back open it up and it crashes with all my work unsaved..

 

Also sometimes my NVIDIA drivers crashes, causing same problem to crash laptop

 

Anyone experienced this issues. I did windows update and clean install of NVIDIA drivers from nvidia.com

Support Specialist
Posts: 7,068
Registered: ‎11-30-2015
Location: PH
Views: 2,023
Message 2 of 3

Re: Lenovo y700 15ISK Windows 10 Crashes On Return From Sleep

Hi y70015ISKm2SSD , 

 

 

Welcome to the Community Forums. 

 

What you can initially try is to disable fast boot under shutdown settings > advanced power options.

 

If same issue continue to disable "allow hybrid sleep" either from same advance power settings or from cmd as administrator using powercfg -h off to disable hibernation if needed. 

 

Update us how it goes . 

 

Regards



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Former Employee
Posts: 1,664
Registered: ‎09-16-2014
Location: US
Views: 1,914
Message 3 of 3

Re: Lenovo y700 15ISK Windows 10 Crashes On Return From Sleep

In response to customer reports that Y700-15ISK, Y700-15ISK Touch, and Y700-17ISK laptops do not wake from sleep mode, may unexpectedly reboot, or may show a Yellow Bang, Lenovo has provided a Service TIP.

 

The Service TIP is available here: https://support.lenovo.com/us/en/documents/SF16-I0012

 

Thank you,

 

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