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Paper Tape
Posts: 1
Registered: ‎09-21-2016
Location: IN
Views: 772
Message 1 of 2

Lenovo y700 IR camera not working

 Yesterday I tried to unlock the laptop using Windows hello feature but couldn't notice the IR camera, so the screen was stuck at "Looking for you". 

The steps I tried are :-

1. Uninstalled and reinstalled Intel real sense driver multiple times.

2. Rolled back to previous verison of Real sense driver.

3. Uninstalled any recent windows update that could've caused the mess.

I'm out of ideas, can any one help me?

Thanks in advance

Fanfold Paper
Posts: 12
Registered: ‎09-10-2016
Location: CA
Views: 744
Message 2 of 2

Re: Lenovo y700 IR camera not working

What model of Y700 do you have? Mine doesn't have an IR capable webcam

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